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Robert Cruess Reviews

Robert Cruess
Loan Officer, BRE#

Specialties:

Purchase Loan, Refinancing, Home Equity, Mortgage Planning

 
- Highly likely to recommend
01/30/2014 - csallamie28
Closed refinance loan.
I had a very positive experience with Robert Cruess, he was understanding, helpful and dedicated to working with me throughout my refinancing process. Due to the stress that comes with trying to purchase a home, at many times I wanted to give up. He took out the time to meet me where I was, explain the process, answer all my questions and most importantly worked with me and my hectic schedule. He made his self available to me via text, email, and phone which showed me his dedication to getting the job done. I would easily recommend Mr. Cruess for his services to others. He was extremely polite, understanding, and well educated in his field and could explain thoroughly the questions I posed.

Signed happy customer Courtney
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- Highly likely to recommend
01/24/2014 - jegardner125
Closed purchase loan. Springville, CA
Robert Cruess provided professional and reliable service. He would say that he would get back to you by a certain time and without exception-- he always did. In my case he found a lender that would work with my lower credit score and specific situation surrounding my divorce. What was important is that I learned over time during the loan process that Robert was truthful about what he said he would do and he set realistic expectations on when the loan would get processed and/or approved. He helped reduce the stress associated in getting financing for a home because I knew he was dependable. Also Robert is pleasant, and very easy to work with. He would explain things and I understood what I needed to get for supporting documentation. Robert has an excellent reputation with various lenders and they return his calls and seem to really want to work with him. Lenders are people and also want to work with people that get the job done. Robert knows this and has great communication skills and the temperament to work with the consumer and the lender and function as liaison between the two. At the end of the day everyone was happy.
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- Highly likely to recommend
01/23/2014 - leisasantos
Closed purchase loan.
I cannot put into words how much I recommend Robert. Robert is so amazing to work with. He is such a joy to be around. My husband and I loved going into his office to see him because he was so personable and caring. We both felt like he really cared for us and our need to get a house, which is so wonderful. We used him for our first house loan purchase then we went back to him again to refinance our loan. My husband and I are going to be going back to him again when we buy another house in a few years.
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- Highly likely to recommend
01/23/2014 - luckyjdw
Closed purchase loan.
Robert was very helpful in helping me figure out the best loan for my situation. He provided me with several options and explained the pros and cons of each. He was always available to answer questions or provide needed information. I have used Robert for multiple loans and have been completely satisfied with each of them.
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- Highly likely to recommend
01/15/2014 - LauraRose4
Closed purchase loan.
Robert is an excellent loan officer. He went over many options with us and answered all our questions thoroughly. If he didn't have an answer, he knew where to get it and responded quickly. He was great about communicating with our realtor and all the many other people involved in the process. We had some complications with my husband's work filling out some forms improperly and not submitting them in a timely fashion, and Robert was persistent in his follow through with them time and again, to ensure that there was as little hold up as possible for us. I felt completely comfortable going to Robert at any time in the process and even after the loan had gone through when I had questions, and he was more than willing to go above and beyond to find the answers I needed.

I highly recommend Robert and look forward to utilizing his service in future home-buying experiences.
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- Highly likely to recommend
01/15/2014 - Chris
Closed purchase loan. Rocklin, CA
I worked with Robert on the purchase of my first home. He excellently helped guide us through the waters of a short-sale, and as first-time homebuyers. I couldn't have been happier with the level of service I received.

Robert was thorough in obtaining information, and his explanations of the process. We reviewed several loan options, and he was a great sounding board for comparisons on different financing and purchase options as we looked at various properties.

Once committed to an offer, he kept us abreast of the project as we moved through it, and went above and beyond on several occasions. He acted as intermediary on more than one occasion between parties whom were not as eager as us to keep everything on-track. He was easy to reach via phone and email, and quick to respond.

Having heard many horror stories of bad home-buying experiences, I am pleased to report that Robert made things as smooth and enjoyable as possible. He is most certainly at the top of the list the next time I purchase a home, and I have offered a high recommendation to any family and friends seeking mortgage assistance. I will continue to do so!
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Professional Information
Address:
C2 Financial Corporation
851 West Morton Avenue Ste. A
Porterville, CA  93257
Office:
(559) 361-0016Click to view
 
Websites:
Website
 
Screen name:
RobertCruess
Member since:
01/14/2014
NMLS #:
  • 288998
Licenses:
  • 01874728 (BRE#)