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  • RoundPoint Mortgage

RoundPoint Mortgage
NMLS

Specialties:

Purchase Loan, Refinancing

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RoundPoint Mortgage Company (RMC) is a wholly owned subsidiary of RoundPoint Financial Group, and is part of the Tavistock Group. RMC was founded in late 2007 with the understanding that the residential real estate financial industry's capacity would shrink considerably in the face of the current financial crisis despite growing consumer demand. RoundPoint Financial Group, headquartered in Charlotte, North Carolina is a vertically integrated financial services company that specializes in the acquisition, origination, servicing and resolution of performing, re-performing, sub-performing and non-performing residential mortgage loans and other asset-backed investments in the US market. Tavistock Group www.tavistock.com is a global, private investment company founded 30 years ago by investor Joe Lewis. The company has grown to encompass a broad portfolio of investment interests in 15 countries and employs a simple investment philosophy: target opportunities where its capital, flexibility, management support and strategic hand can build value.During the first two years of its existence, a seasoned team of mortgage professionals spent time laying the foundations necessary to build a scalable, process focused mortgage platform with a focus on controls, risk management and efficiency. With licenses to originate within 47 States and District of Columbia, FHA and USDA approval and a growing list of best-in class strategic partners, RMC is poised to emerge as a leading mortgage originator in the US.
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Ratings & Reviews
- Highly likely to recommend
04/14/2014 - jhutnick05
Closed purchase loan. Wheeling, WV
Our loan officer, Ryan Golden, is extremely helpful, courteous, and available. His availability and his willingness to help made a nerve-wracking process much less stressful than it could have been. Also, everything was always as he said it would be - there were no surprises in terms of the costs/fees or the loan documents. Overall, this was a very pleasant experience! Thanks, Ryan!  MoreLess
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- Highly likely to recommend
04/12/2014 - aco zero
Closed purchase loan. Canton, MA
The five star rating is because of the work of one Ms Brianne Black, a loan processor with Roundpoint. She went above and beyond to push my loan through on a very aggressive schedule. Through her efforts, our loan progressed from final approval to close in under three hours. It was truly an outstanding effort, and I thank her for it.

I would recommend Roundpoint to any buyer who is comfortable working through an internet portal. You will need access to a scanner and a printer, and I recommend checking your email often. The company operates in a high-efficiency, automated model. I found that the faster I moved on uploading docs, and the more attention I paid to filling things out accurately, the faster the loan approval moved. If you are more of a brick-and-mortar buyer, familiar and comfortable with face to face business, then RoundPoint will be a big change for you. This is internet business, but it can offer the best rates and closing costs.

I had one issue that I will share: my first loan officer left the company in the middle of the process. Certain things that he told me he would take care of were not taken care of (he probably didn't work very hard on his way out). The officer that took over the loan gave me an additional $1k in closing credit because of the problem. The issue was handled quickly and to my full satisfaction.

Summary: highly recommended for the best rates and exceptional loan processing agents.
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- Highly likely to recommend
04/09/2014 - user3997196
Closed purchase loan.
Roundpoint did an excellent job as advertised. Honestly I was a little nervous selecting a mortgage company based on their too-good-to-be-true ratings and low costs. In the end Roundpoint met all my expectations--got the promised rate and closed on time.

I think my case was rather simple (760+ credit score, <80% LTV, appraised above price, I provided all paperwork within a day of request) and we were cleared for closing less than 3 weeks after my application. They were excellent at communicating where we were in the process and what to expect next.

One snag we had that was quickly corrected was we were charged $50 more than was originally quoted on the phone for the appraisal. We we called asking about the price increase, Roundpoint was apologetic for the misquote and credited us the $50.
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Professional Information
Address:
Roundpoint Mortgage
5032 Parkway Plaza Boulevard, Suite 200
Charlotte, NC  28217
Phone:
(888) 317-8143
Email
Web:
Website
Advice posts:
1
Screen name:
RoundPoint Mortgage
Member since:
07/13/2010
Other Licenses:
  • 49636 (NMLS)