Ratings & Reviews

 

  
 

04/21/2014 - monkeybusiness999
Listed, but didn't sell my home in 2012.

Sharon comes with a strong background and great recommendations, but unfortunately, I can't say that I saw why she was rated so highly. We enlisted Sharon to sell our house and relied on her as the expert to get it sold. We found her to be unresponsive and there were times when we did not hear from her for well over 30 days. We had to battle with her to actually hold a brokers open house (which is standard in the industry) and when she finally did it was several weeks after the house had already been listed and we lost out on the initial listing momentum. She provided limited guidance to us when our house "sat" on the market with no offers. She did not stage the house. She did not do a virtual tour of our house. Her level of involvement in selling our house appeared to me to be quite limited and she relied only on the MLS system. Perhaps the most frustrating part of dealing with Sharon was the sloppy nature of her team. One example that illustrates this was when her team posted our home in the MLS. The team posted our home and photos against another listing that was considerably less expensive than our home. Her team never caught this mistake. I caught the mistake in the MLS system and forced the team to get it corrected. Sharon provided lots of excuses for the error and placed blame on her new assistant. Perhaps this should have been my first glimpse into the future of dealing with Sharon. Ultimately, ended our business arrangement with Sharon and went with another agent who was amazing and worked hard to sell our home. Sharon clearly knows the market, but getting her attention to do her job is a challenge.

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03/20/2012 - user035296
Sold a Single Family home in 2011 for approximately $350K in Schenectady, NY.

I have recommended Susan Polsinelli and the Sharon Byrne team to all of my friends & family. She is an amazing agent. My husband & I fell in LOVE with a home a couple of miles from where we were. We didn't even have our current house on the market yet, but Susan was able to work quickly & efficiently for us, and made our dream come true. She worked with us to get our house perfectly staged for showings, and she had our house sold, and we moved into our dream home within 60 days of hiring her. She is amazing. She also helped us by recommending a mortgage broker, and an inspection agent. She always kept in touch with us and updated us on her progress. She was easily accessible. I would highly recommend Susan Polsinelli & The Sharon Byrne Team!

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03/12/2012 - user449857
Sold a Single Family home in 2011 for approximately $425K in Delmar, NY.

When a job transfer forced us to sell our home, we had concerns about listing during a time when the real estate market was not so good. Fortunately, we had the pleasure of choosing Susan Polsinelli of the Sharon Byrne Team to be our realtor, and it could not have been a better experience for us.

Susan provided expert advice throughout the process, coupled with great attention to detail and a work ethic that far surpassed our expectations. With her helpful suggestions and professional marketing strategy, our home really stood out among other comparables. Susan always followed up after any showing, and kept us constantly informed about the status of our home as well as other area listings. When the time came to negotiate with our eventual buyers, her sound judgment and guidance gave us confidence that we were getting the best possible price for our home.

Susan has integrity, intelligence, expertise, and energy that are truly the “whole package.” For anyone thinking of buying or selling a home, we can’t recommend her highly enough.

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03/02/2012 - user116583
Sold a Single Family home in 2012 for approximately $250K in Schenectady, NY.

We had the pleasure of working with the Sharon Byrne Team to sell our house. This amazing team listed our house at the end of October and sold it in 90 days. Our agent Susan Polsinelli did such a wonderful job. She went above and beyond in every aspect of the sale. We were under a time constraint because of a relocation to the Midwest and Susan worked hard and tirelessly through open houses, follow ups, feedback, showings, negotiations, recommendations. My husband and I couldn't recommend this team enough. We have tried to sell the house twice before with two different agents, but had no luck. This agent exceeded my expectations from the first meeting and continued to do so without fail. The level of professionalism and attention to detail is unparalleled. I would very highly recommend Susan and her team.

-Marianne Stevens

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