Sam really does care and she is very, very, very, (did I say very?) professional. We only had a week to find a condo that would fit our budget and then we met Sam. That very day she made some calls to contacts she had in NY and elsewhere and got us a place on the dot. When we left, about 1 1/2 hours north, I realized I had left my rings in my "safe place" in the condo. I called Sam and she mailed them to me immediately. She is not only a fantastic and experienced real estate agent, she is a SAINT! an ANGEL! They don't make em like Sam anymore!