I worked with John Kilby to complete my mortgage loan for my first house. He was very pleasant to work with. I was very unfamiliar with all the steps involved in the process and he was able to give me a great overview and help me through each step as it came up.
For example, he let me know what documents are typically requested during the mortgage approval process so I was able to gather these in advance. Saved me lots of time going back and forth trying to get documents 1 by 1, I really appreciated this.
He continued to give me regular updates via phone and txt when he would get any news related to my loan. As a new owner, I was anxious to stay updated, he understood and delivered above and beyond. I dont expect every mortgage guy to be this thorough. Glad I took my friends recommendation seriously.
Thank you John!!