My Husband and I just finished the sale of our home with Sarvenaz and her team and we couldn't have asked for more. We were so impressed with her from start to finish. The other side of this transaction including the other agent were the hardest people to deal with, every time I came in contact with them, I would stress out, But Sarvenaz would always take this stress away from our family by taking care of the issue immediately herself and not letting us feel anything. From the get-go, we could tell she was interested in doing her job with patience and integrity more than getting the quick buck.
During the listing process, she explained every step of the way and what we should expect, we never had to deal with any surprises, she was very accommodating with helping us coordinate showings, open houses, contract presentations and much more… She always made herself available to come over and meet with us to discuss things, we had worked with another agent about 4-5 years ago and the only times we saw him was the listing appointment and then the closing, but we saw Sarvenaz pretty much at every step of the way.
Once our house went under contract, Sarvenaz was still very attentive and came over to give us clear instructions of the to-do list and again what we should be expecting.
Throughout every single step she was very professional and aggressive, but never pushy. She answered her phone, responded to texts and emails every time we tried to reach her, and always met the deadlines. We never felt that we are in the dark throughout this whole transaction. She was always there to answer our questions even if we went over and beyond with our needs. There was not a single time where we had to question her decisions, we had so much trust in her that we would let her decide on our behalf on everything.
Now we are looking at homes with Sarvenaz and her vast knowledge of the area is helping so much in locating our next dream home. Can't wait to see what she finds us!
I would recommend her in a heartbeat to our friends, family or neighbors that want to either buy/sell.
Sold a Townhouse home in 2014 for approximately $425K in Springfield, VA.
We listed our house with Sarvenaz after our initial agent was unsuccessful. Sarvenaz came into our home with positive recommendations to ensure our home will sell and that she did! She recently sold our house and made sure every step of the way went smoothly. I can't express enough what a great agent she is- she truly has the whole package. She is professional, attentive, knowledgeable and takes the extra mile to ensure our home selling experience is a great one!
Bought a Single Family home in 2013 for approximately $575K in Annandale, VA.
My wife and I recently purchased a home using the service of Sarvenaz. Our overall experience with her was great. From search, to negotiation, to closing, Sarvenaz was knowledgable and responsive. During our search she was flexible in her schedule giving us as much time and attention as we needed. During the negotiation, inspection, and closing her attention to detail was fantastic. During the process it wasn't "us and our realtor" it was more like "our team". A month after the closing I texted her with a question about the house and she sent me an immediate response. Sarvenaz made the stressful time of purchasing a home enjoyable.
Bought a Condo home in 2013 in Long Branch Creek, Arlington, VA.
Ms. Soltani made my purchasing experience as painless as possible. My family is very difficult to deal with, so I'm sure the feeling isn't mutual. But she was still very courteous and responsive. The process took 3 months because of a banking error, but she made sure we still got the property and never gave up on us. She came to get paperwork late at night and on Sunday to help speed up the process as much as possible. Other Agents didn't even want to talk to us after they heard about the banking error. We will definitely be using her in the future.
Sold a home in 2013 in Windsor Estates, Franconia, VA 22315.
We chose Ms. Soltani based on the reviews posted on Zillow, however we had a very poor experience working with her. Although she seemed knowledgeable and kind during initial communications, it became apparent that this was not the case shortly after signing a listing agreement with her. As the sellers, our issues with her focused mainly around poor communication. For example, phone calls and messages that did not receive responses; emails that went unanswered; as well as emails that were answered, but with responses that were out of context and did not address the subject. Additionally, Ms. Soltani came across as condescending, disrespectful, arrogant, and rude; often times interrupting mid-sentence, using threatening statements, and making us feel ignorant. When things did go wrong, Ms. Soltani would not accept responsibility, and was quick to blame others. We honestly cannot imagine how she received so many positive reviews, although as we understand it she now works for a different company. Our buyer and the buyer's realtor had a difficult time working with her, and both parties more than once apologized to each other for Ms. Soltani's performance. We were even asked how many years of experience she has, implying that it seemed that it was very little. This was indeed our impression, as often times Ms. Soltani could not answer our questions and was not able to follow through with our requests. Fortunately, through this process we developed a good relationship with the buyer and were able to work through these struggles. However, the same cannot be said with Ms. Soltani, who seemed uninterested in our well-being and in developing any type personal relationship, as communications with her focused solely on the sale. It pains us knowing how much money she received out of the transaction considering the amount of effort that she put into it, however we are relieved that the process is over and our home is now in good hands.
Bought a Townhouse home in 2013 for approximately $400K in Sterling, VA.
Sarvenaz is a real professional. she is so helpful that made my dream of 3 years come true. I was looking for my dream home for 3 years , working with different agents but neither of them could help me. I am so glad that I made a right choice and after years of looking asked Sarvenaz to be my realtor. she is a fun, energetic, professional, helpful and knowledable realtor. I highly recomend her to those who are outthere looking for a perfect house, trust me you can not be pickier thatn me and my beloved hubby when it comes to buying house and hiring a realtor. Sarvenaz is 'THE ONE' ;)
Bought a Condo home in 2012 in Landmark-Van Dom, Alexandria, VA.
Sarvenaz is without a doubt the best agent I have worked with over 30 years of several home transactions. Within 2 weeks she found our desired home with every criteria met, showing us several options along the way, along with her excellent knowledge of the area, issues and ideas. She nailed it! Her manner is professional but very easy to work with and she has a great set of resources to help the process. I plan to use her services again when we look for another property.
Response from Sarvenaz on 08/10/2012
Karen and Ray,
thank you for your kind words and it was a pleasure working with both of you.
There is no way that anyone can find a better realtor than Sarvenaz Soltani. She is a person that I would recommend to any person who has a real estate transaction. In our experience finding a good agent was a big challenge. We are very lucky that we found Sarvenaz now we feel 1000 times lighter. She takes care of everything and anything. We feel like we are not even in this process. She is very proactive, responsive, and a skilled negotiator. She truly has her “clients” happiness in mind with all she does. We will never use another realtor for our further transactions.
I even referred her to my parents who just moved here from California and she is helping them just wonderfully for their new home. They are very pleased with the way she made them feel welcomed. She was timely when replying to my questions and concerns. Also, her professionalism and knowledge was obvious! . We trust her so much that she is just like a member of our family.
I will personally recommend her to ALL you readers.
Sarvenaz is a can do person who delivers. She is not shaken by surprises, totally reliable person, knowledgeable about real estate and the market. She is a true master at what she does. People that he recommends (insurance, lenders, inspectors) are only TOP quality people. I would hire Sarvenaz again without a doubt. She is ethical, well-educated, professional and as good as it gets when it comes to buying and selling in Fairfax county. There are a lot of real estate agents out there who do the real estate part-time or never take the time to get educated on the happeneing of real estate world. She is simply on top with the business, knows in and outs. She is simply the type of a person you want to be represented by your side at the settlement table.
First let me start with my self. Most importantly is that my Money and income has doubled since I met this great agent. I am an investor, I am in the market and know in and out of real estate business. Have been working with agents all my life and never could really click with any of them. Years of looking for a great agent that understands my needs and 8 agents later, a friend recommended Sarvenaz to me. My friend knew that I needed honest, intelligent, knowledgeable agent who was not pushy yet proactive. After years of looking for homes in Northern Virginia, I thought I knew it all. But as soon as I met her I realized that she had a great insight into the market and my requirements. She showed me homes that no previous agent would have and found me great homes. every closing was always on time and would close very smoothly and stress-less. She dealt with me very patiently and gently and helped me make excellent choices. Since I met her my money and income has doubled. On several occasions, I have heard the Seller's agents comment on how easy and nice it always is to deal with Sarvenaz and how they felt confident that the paperwork would be accurate and all dealings completely straightforward and transparent. Through the process I came to trust Sarvenaz’s judgment and still call her for advice on everything even home improvements. All of the service people (loan officer, settlement agent, Home inspector, contractor) she has recommended have done excellent work. It's been almost a year that I have been working with her; and let me tell you its been the best year that I have had so far. I hope she always remains her business and stays with me because I don’t think I can ever go work with another agent after working with her.