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Bought a Single Family home in 2014 in Pendleton, IN.
The Schnepp Team has the process down-pat! They lead you through each step and are available to answer any questions you have along the way. No pressure, no surprises at closing and they very knowledgeable about the process and the market. I will recommend the Schnepp Team to friends and family because they are hard-working, honest and smart! They work tirelessly for their clients.
Sold a Single Family home in 2014 in Pendleton, IN.
Tim and Julie handled the sale of my Mom & Dad's house (estate) very professionally. They worked with the Estate Attorney to make the legal process very simple for me when I really needed exactly that. My parent's house also needed some repairs and updating. Tim and Julie recommended local people and companies that they work with on a regular basis. They were all very well qualified to perform the tasks at hand at very reasonable prices. Tim and Julie's expertise and contacts saved me a substantial amount of time and money. I was also very impressed by their marketing effort which resulted in five showings within the first thirty days of the listing period. The fifth showing yielded an offer for the full listing price and we closed within sixty days of me signing the listing agreement. Great service!
Sold a Single Family home in 2014 in Anderson, IN.
All interactions were great. Very helpful and responsive to our needs and wants during the entire process. leighAnn, Melanie, and Rachel were extremely helpful. They were always available when we have questions. They helped us understand the selling and closing process. We were always in the loop with what was going on. The showings were steady and we were able to sell our home on about 2 months. We were pleased with all aspects of the process.
Listed, but didn't sell my Single Family home in 2014 in Pendleton, IN.
Please stay away from this team.
Tim and Julie had a good marketing plan. They were very helpful to get the house on the market. However, that's when the communication broke down. We couldn't get adequate feedback on house showings from them. When we listed with another realtor after the first showing, we received electronic feedback immediately regarding the property from the showing agent. Julie wouldn't return my phone calls either. I left several voice mail messages and she didn't return my call until after 4 days. Way too long to effectively communicate. Julie doesn't communicate in person either. She relies upon email too much. Not my style.
Tim and Julie also failed to give our relocation agent a Broker Market Analysis report when requested. She ignored them after they left messages asking for this to be done.
They'd rather represent the buyer vs the seller!!!! For example we excluded our refrigerator, but when an offer came in to include it, I said no, but Julie said that a house of this caliber it's expected to have a stainless steal refrigerator. I countered back no, and they accepted that counter on the refrigerator. We didn't make the deal, because we didn't agree on house price. Julie acted better on behalf of the buyer than me, her client!
Overall, very bad experience.
Response from Tim and Julie on 09/16/2014
We appreciate our client's feedback. I am glad to know that our marketing plan was a strength. We work hard to have the most aggressive plan. We are glad we were able to bring you 2 offers during the time we had your home for sale. I know that working with a relocation company can be stressful. We appreciate knowing that we were not a good fit for you. Our team has felt it best for our clients to receive showing feedback from our staff and not directly from the centralized showing form. We want to make sure that we are available to answer questions and track down feedback when not electronically provided. We always try our very hardest to put deals together the best we can. We love all of our sellers and buyers. We strive to negotiate deals in a fair and positive manner for everyone. We enjoyed getting to know your family and appreciated the opportunity to help get your home sold. We wish you the absolute best in your home sale journey and relocation.
The Schnepp Home Selling Team
Sold a Single Family home in 2014 for approximately $375K in Pendleton, IN.
I can't say enough good things about working with Julie on the sale of my existing and the purchase of my new home. Her knowledge of real estate sales law saved me money and sanity! She and her staff were very detailed oriented and responsive. Her knowledge of the local market, her integrity and hard work are unmatched! If you are buying or selling in this market, you would be a fool to go elsewhere.
Bought a Single Family home in 2014 for approximately $150K in Pendleton, IN.
Julie is an outstanding agent! Her knowledge and expertise of our target location were essential in finding our first family home! The REMAX staff were incredibly helpful throughout the entire process. They were prompt to answer all our questions. Julie's negotiations skills are second to none. Our family will definitely be coming back next time we are buying/selling our home!!
Sold a Single Family home in 2013 for approximately $150K in Pendleton, IN.
We have used Tim & Julie's Remax agency for the sale of our home 6 years ago. Because of that experience, we arranged for them to handle the sale of my brother's estate after his passing.
Consultation with Tim helped us set a price that I feel was fair for the market. He provided sound counsel in preparing the property for sale. I was skeptical of electronic marketing without more liberal use of local newspaper promotion but the process used by this agency was effective. We had multiple showings each week and the property was sold within 6 weeks of listing. The agency staff were good to guide us and keep us informed of activity. It would have been reassuring to have been more informed of the sales promotion process but this did not seem to affect the results.
I would recommend this agency should we have future real estate transaction needs.
Sold a Single Family home in 2013 for approximately $175K in Markleville, IN.
They went the extra mile to get my house ready to show. I could not have done it without them. They were very understanding and helpful during a time that was very emotional for me. Marketed the house well with professional brochures and a slideshow on the web. Negotiated the price I wanted and made closing worry free all why I was relocated to another state. No snags whatsoever. Impressive.
Tim and Julie both took the time to explain the home buying process to my wife and I. We were first time home buyers and nervous about buying, they made the process understandable and easy, and walked us through the process step by step. Their knowledge of the area and expertise in the field is the best!
Sold a Single Family home in 2013 for approximately $350K in Pendleton, IN.
Jim and Julie, and their entire Remax Team did a wonderful job in helping us sell our home that we had lived in over 21 years as well as find a new one for us that met all of our needs. They were very patient with us and knew our tastes which saved us valuable time in the search for the perfect home! They really know the market and are available to answer questions quickly. Both my husband and I couldn't be happier with the service and professionalism of the Schnepp team. Because of them, we are in a new house that actually feels like HOME! We highly recommend them if you are thinking about moving or selling. They take the guesswork out of the whole process which can be very overwhelming.