Scott was extremely helpful and patient. This was my first mortgage on my own as a single mother and Scott helped me look at the options and guided us through how to correct some credit history errors. He was creative and very engaged in our needs. I would highly recommend Scott.
He was not only a great loan officer but makes you feel like a friend. He seems to not only coach you through the loan process but also advices on housing and support. He is there almost 24/7. I have bough homes in the past and was never treated the way that I was treated with Scott. You can tell he not only cares about his job but his clients as well.
Scott was awesome at guiding me through a complicated refinance! It went way faster than I had expected and he was able to get me a much cheaper payment! He was so super kind and made the experience stress free. He's the best!
During the time from when I first called First Option Mortgage, my daughters both broke bones and I was not very responsive to Scott. He never gave up on me and was very patient. He also asked me everytime how they were doing. For me personally, this meant a lot. He also managed to get my interest rate lower from when we first started my application and he was very honest and polite. I would highly recommend Scott to anyone.
Scott is without question an expert financial person. He successfully took care of and completed a mortgage refinance for me that was not without bumps in the road. No doubt I would speak with him again if I need his help in this area in the future.
First Option Mortgage made my home buying experience a breeze and very enjoyable! Scott Callahan informed me all the way through the process and was very helpful along this journey of owning a new home. I can't thank Scott and First Option Mortgage enough for their efforts!!! They truly are the people I called first!
He was honest and up front on every detail of the loan process. Everything he promised us, he delivered. The closing cost estimates he gave us were spot on. No suprises at all.
We got a great rate at the terms we needed.
He was always available to answer our questions and help calm our nerves about the entire process. He would even return calls after normal business hours.
I would recomentd him in a heartbeat to anyone that is looking for a home loan.
John & Cathy Palmer