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Profile picture for Steve Snyder

Steve Snyder

Lender

Broker of Record / President (12 years experience)

Specialties:
Buyer's Agent,
Listing Agent,
Purchase Loan,
Refinancing

Ratings & Reviews

Steve was very accomodating and easy to deal with. Rates were on such a roller coaster when we decided to pursue a refi that I was constantly bugging him for updates. He was always happy to oblige. I would be happy to reccoment him to others.

  

10/30/2008 - Donna741
Closed refinance loan. Granada Hills, Los Angeles, CA 91344

Steve was very accomodating and easy to deal with. Rates were on such a roller coaster when we decided to pursue a refi that I was constantly bugging him for updates. He was always happy to oblige. I would be happy to reccoment him to others.

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Response from Steve

 

  

05/16/2008 - ayenko
Gave me a quote on Zillow, but it did not work out. West Hartley, Antioch, CA 94531

Steve's quote was one of the first ones I received. It had a good interest rate as well as no lender fees, almost to good to believe. I had my reservations but decided to call to get a good faith estimate and find out more about the loan. Steve is very easy to talk to and I felt very comfortable answering all his questions. He has great customer service skills which is a plus, because I have meet a few lenders who were not so great in this department. I value customer service as much as I value the product they provide. He addressed all my concerns, including the fact that I was a bit uncomfortable just giving my information to a company I was referred to through an Internet website. Thankfully he was able to assure me that its a real company and even emailed me proof. I felt a little silly asking such a question, but he was great and still made me feel like it was okay that I asked. After our initial phone conversation he provided me a good faith estimate, pre-approval letter, and a guarantee. I had this in my inbox within an hour. I have heard that it should only take this long, but the last 2 lenders I dealt with were not that timely. The first forget that she even spoke to me and got all my information, and the second just lacked customer service skills and did not deliver. Steve was the complete opposite and I look forward to closing my loan with him. Just waiting for the purchase contract to go through. At this point I highly recommend Steve, and will do a follow up comment when the loan is complete. Until then I truly believe you should give him a call and see what he can do.

Profile picture for Steve Snyder
Response from Steve