We worked with Shalu in trying to find a home in the West Windsor, NJ area. We found her through a Google search as a local real estate agent. I happened to read some of her responses to past real estate questions and felt that they were helpful, sincere and to the point. As such, we decided to contact her. Having read about real estate agents, and from previous experiences, we were not expecting much. Obviously we know that all agents are motivated because if there is no sale, they don't get paid. But, to our (very pleasant) surprise, she turned out to be an amazing agent and representative for us.
Let me elaborate. Shalu took the time to get to know us and what we wanted throughout the process of buying a home. She did this without prying into any personal history that was irrelevant. She was very patient as well. Each house we saw, she asked us questions about what we liked and disliked and tailored her next showings based on what we were searching for. We also kept an eye out for houses that we liked as they would pop up for sale. When we told her about them, she was very efficient at setting up a showing, and giving us appropriate information about the property. She is flexible and worked around our (busy) schedule.
When we finally found a house we liked, she was very efficient and timly in preparing all the paperwork and moving things along. She knows exactly what needs to get done, what to do to get it done, and does it efficiently. She was excellent at keeping us "in the loop". If things were delayed a little, from either our end or her end, she was very good at follow up. As first time homebuyers, we felt very naive about the process, and making an offer, etc. Having her on our side really made us feel comfortable and we felt like we had real representation. When she is your buyer's agent, she really is YOUR representative. She helped us draft letters during negotiations, contacted our lawyer to keep things moving along and made sure everything was done right. If there was an obstruction, she dealt with it and offered suggestions for overcoming it. We are SO thankful to have had her as our representative.
On top of all of this, she is truly an honest and sincere person. She conducts her business in the utmost professional manner. She is a truly model real estate agent, and fits the description of what a great buyer's agent should be, and then goes beyond. In fact, we liked her so much that we used her again to find us renters for our apartment (which she did as well!).
I never write reviews, and definitely do not usually take this much time to write out a review. If you can't tell already, we cannot recommend Shalu Thaman highly enough.