Ratings & Reviews

 

  
 

10/19/2014 - AmirZiaee
Bought a Condo home in 2014 for approximately $400K in Ponderosa, Sunnyvale, CA.

Accurate, Sharp, Knowledgeable & prompt . She helped us purchase our first property. We were very confused . However, she was patient enough to explain all the details. Highly recommended if you want to buy a nice house or condo.

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10/08/2014 - user4432331
Bought a Single Family home in 2013 for approximately $450K in Alum Rock-East Foothills, San Jose, CA.
Primary point of contact: Dan Sullivan

Shannon and Dan helped us purchase our first home. Even though we didn't have a big budget, we felt like they gave us the same level of attention, and helped guide us through the real estate process for the first time. They spent time with us to understand what we wanted, and then find (and perhaps most importantly - get into contract on, given the hot bay area market at the time) our house. Our purchase was a short sale - and the level of experience they had dealing with short sales was invaluable in getting us through that long and tedious process (7 months!), both in terms of continued follow up with the sellers/bank, negotiations after the inspections, and as finally getting the deal to close. We would highly recommend Shannon and Dan and would plan on using them again for any of our future real estate needs.

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10/06/2014 - chunisme
Sold a home in 2014.

As a first time home buyer I was in need of a real estate agent that could guide me throughout the entire process. Dan was my primary real estate agent and guided me from day 1 to closing. He was very professional, easily reachable, and punctual. I had the utmost confidence in Dan's expertise and understanding of the current housing market. I would definitely recommend Dan and his real estate team to anyone interested in making their home buying experience as pleasant as possible.

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10/02/2014 - lynnbos83
Bought a home in 2014.

Despite me being a first-time home buyer, I felt very comfortable during the whole process because Shannon explained it carefully at the start and she continuously managed to answer immediately all my questions via email. She was also accommodating my busy work schedule by doing regular house visits in the weekend. She is a great communicator and I felt like she really cared about me beyond getting my ideal house at the best price. Eventually, we were able to get the third house we bid on. Since it was a fixer-upper, she also brought me in touch with a lot of contractors she normally works with that offer great prices.

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10/01/2014 - rajukarthik
Sold a Single Family home in 2014 for approximately $1.725M in Cupertino, CA.

A little over year ago we interviewed agents for selling our condo. We selected Shannon as our agent as she was knowledgeable, professional and seemed she would be very easy to work with. She helped us prepare the house for sale, did open houses and got us very good offer. There were some issues from the buyer side but Shannon navigated the whole process with utmost professionalism and we were very happy with the sale. Now we wanted to buy a single family house in Cupertino and started to work with Dan from Shannon Rose team. Dan is equally knowledgeable on the local market. It was a difficult market to buy with multiple offers and so much of overbidding. Dan was extremely patient during the whole process and gave us useful insights. We finally landed our dream home in the budget and the constraints with Dan's help. Shannon and Dan are a great team for both selling and buying from my personal experience. They standout in their professionalism and in the way they interact with customers. I would highly recommend them for all your real estate needs.

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09/30/2014 - user802413
Bought a Condo home in 2014 for approximately $500K in Santa Clara, CA.

I primarily dealt with Dan (her partner) and not Shannon. Both were very friendly, knowledgeable and honest.

It was not hard to schedule appointments to go see homes when I wanted to, and they would always have good insight into whatever property we were looking at. Dan would tell me how much he thought the place was worth and how much he thought it would sell for, and I was able to make my decisions based on that.

Ultimately he got me a great place at a reasonable price, so I'm happy about that.

My complaints would be that sometimes they would miss some of my e-mails where I was inquiring about one or more homes, and they never directly sent any homes to me. In their defense though, I imagine that with the internet, there really isn't much that I can't find on my own through their website and others.

On the flip side of things, my friends who recommended them to me said that they had to tell Shannon and Dan to stop sending them listings because they wanted to find them themselves.

Overall, I would recommend them to any reasonably internet savvy potential buyer. If you're somebody who needs your hand held every step of the way, I'm just not sure if they'd work or not.

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09/30/2014 - user46673925
Sold a home in 2013.

A great real estate Team that anyone can trust and rely on!!

Shannon was our listing agent, and she did her work diligently and efficiently. Most importantly, she helped our sale transaction delivered on time, and we could all rest assured without worries. A very knowledgeable and ethical real estate PROFESSIONAL who knows what to do, how to do, and when to do.

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09/29/2014 - pkofmehl
Bought a home in 2009.

Shannon helped us buy our home in San Jose after a relocation from the Seattle area. It was so nice to work with her as she knows the area extremely well and she was able to tell us the areas to look in that would make our commutes so much easier. We had a 30 day close as the property was bank owned. She was on top of everything and the close occurred with no problems at all She has vision as well, after the home was purchased, she helped with kitchen design ideas and checked in frequently to make sure the remodel was going well. Loved working with her!

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09/23/2014 - hanjingning
Bought a Single Family home in 2014 for approximately $1.025M in Santa Clara, CA.
Primary point of contact: Dan Sullivan

Dan and Shannon helped us find and buy the property. They are very knowledgeable about the entire transaction process and are responsive to our questions. They provided us step by step guide during the search and buying process and always retrieved the needed information in a timely manner. Overall it was a great pleasure working with them.

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09/07/2014 - strelow
Property manage a Condo home in Cambrian Park, San Jose, CA.
Primary point of contact: Pat Kofmehl

My stove, dishwasher, and air conditioner failed, and I’d previously gone through a nightmare trying to get a washer replaced. To avoid another trainwreck, Chen-Chen Wu suggested that Patricia and Shannon could take control and get the appliances replaced without creating a new nightmare for me.

Patricia and Shannon really did take control and did everything. They researched and chose the new appliances, bought them, waited for and dealt with the delivery people / installers at my place, and even drove across town to pick up blank checks and keys at my place. They were flexible working around my travel and work schedule so that everything would conveniently happen when I wasn’t there.

I assumed that Patricia and Shannon would bill me for their time, so I felt free to ask them to pick up my keys at my place, reschedule the delivery around my schedule, etc. But in the end, even though I asked multiple times, they refused to bill me because I’d been Chen-Chen’s client several years ago.

They were really a joy to deal with and I really appreciate their time and effort! I’m looking forward to working with them again.

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Response from Shannon Rose on 09/11/2014

Dennis, thank you so much for the nice words. As most of our business comes from referrals and repeat clients this allows us to spend more of our time working with our clients on their individual needs. We strive to give excellent service and representation to each and every one of our clients. Our goal is always to have the clients we work with outrageously happy with the service we have provided to them. We are so glad that we were able to to give you that kind of service. Thanks from the Shannon Rose Real Estate Team.