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Bought a home in 2014 in East San Jose, San Jose, CA 95116.
We started our home buying process well over two years ago.
The whole home buying idea began because we were paying high rent (like most people in the Silicon Valley), and wanted to do something about it before someone raised our rent again. With our limited budget, we did some research and found the FHA program. So, we went ahead and talked to a mortgage consultant at our bank and he referred us to a realtor after giving us our pre-approval. After briefly speaking to the man over the phone, the realtor refused to serve us as a client as our budget was too low. Devastated, we looked online for help. I found Shannon and Dan through Yelp and read great reviews about them so we decided to give them a try.
After reaching out to them, Shannon and Dan quickly set up a meeting with us where they sat us down to talk about what we were looking for. Never once did they belittle us to tell us our budget was too low. Instead, they kept asking us what we wanted and spent time to really know us as people (more like friends), instead of just their clients. They gave us information as to what typical homes in our interests sold for and what our budget entailed us to. However, they were always open to showing us different homes so we could better understand what the market offered. They also explained different types of loans that were available in the market, and advised us that we may be able to find a loan that better fitted our budget without having to pay the FHA mortgage insurances.
After months of looking, we were still fixated on newer homes. While we would occasionally find a home that we loved, Shannon and Dan never pushed for a sale. Instead, they always reminded us what the house may be missing that was on our "must have" list. They always advised us to think over our decisions rather than making an abrupt one. This is one thing that really separated them from other realtors. I've had family and friends purchase homes before and I've seen realtors hiding information as they just want to make the sale. Shannon and Dan never did that. They always saw things from their client's point of view, and made sure they were making a educated and well thought out decision.
So, in the end, Shannon and Dan took us to look at newer developments. We ended up signing a contract for a new home in December 2013. The home was not build yet, but Shannon and Dan educated us throughout the whole way. They opened our eyes out to what contingencies meant, and our rights as buyers. Dan was with us the whole way. Even though he had already made the sale, he spent hours with us when we were at the design center for the new home design, and even went through both our walkthroughs with us. Whenever we had a question, Shannon and Dan would always answer within a 24-hour time frame. While we fell in love with the home, our original loan began running into problems. We were almost stuck with a loan product that made us pay higher than what we had intended. However, since we were in contract, we couldn't leave the home with our deposit money since we still qualified for a loan (which means we couldn't back out based on our loan contingency.) The problem was that we had a loan we didn't want. Shannon and Dan reached out to their team of loan specialists and told them our situation. One loan specialist, Nannarie, went out of her way to help us find our perfect loan. Even though it was a lot of hard work, she did it for us.
We've been living in our home for a year now, and we are so happy. It really helps to know that there are people out there that genuinely want to help you find your perfect home, and is not just in it to make money off of you.
We highly recommend Shannon and Dan to all of our friends. They really are the best realtors I've ever met! If we ever decide to move out of our starter home, we will definitely be going back to Shannon and Dan to help us sell and buy, as we can trust that they will always be honest and helpful!
Bought a Townhouse home in 2015 for approximately $1.15M in Lakewood, Sunnyvale, CA.
Primary point of contact: Dan Sullivan
For us, it is very important to feel comfortable with a realtor. We could not have hoped for anyone better than Dan Sullivan for our first home purchase in Silicon Valley. We first met Shannon at an open house and were impressed by her warmth, friendliness, knoweledge of the market, and straightforwardness of her speech. Some realtors we have met are always giving you a sales pitch, but Dan and Shannon were always professional, honest, relaxed and comfortable to talk to. At no point did Dan ever rush us or pressure us to make any decision. He took the effort to understand our situation and what kind of place we were looking for, i.e., the things we valued over others. He made recommendations that we followed that surely resulted in us getting our bid chosen and was very patient with us and our questions as we worked through the process of gathering our financial information for our mortgage. Dan was always willing to go above and beyond: working outside of normal hours, visiting our house to help craft the offer while we put our child to bed, and taking our calls when we had concerns. When Dan was out of town for a week while we were under contract, Shannon was on top of our situation and could fill in on anything we needed taken care of without a hitch. Dan was always very fair and looking out for our interests: when there was a delay in closing due to bank issues, he made sure that we didn't pay any penalties and after we moved in and one of our appliances unexpectedly wasn't working he donated us money toward the purchase of a new one. We are extremely happy with our experience working with Dan and Shannon and highly recommend them to anyone looking for a smart, professional, and knowledgeable realty team that will truly put your interests first.
Sold a Apartment home in 2015 for approximately $1.3M in Washington, Sunnyvale, CA.
After reading the reviews on Shannon we felt she was worth interviewing as our sales agent. And she was. Shannon was a down to earth real person. She let us make the decision if we wanted her to represent us, she didn’t give us any pressure. She presented a number she believed we could get for our home, so we moved out to allow her to tidy up things and stage the home, and on the 9th day she presented us with offers. How could it get any better? Shannon got-err-done…
Highly professional and extremely capable. A pleasure to work with every step of way in selling a property some distance from my own home. Communicated effectively and in a timely manner. Experienced and able to anticipate issues and solve problems. Recommend without reservation.
Sold a Single Family home in 2015 for approximately $1.55M in Cambrian Park, San Jose, CA.
We had a great experience with Shannon and her team. They really did up things right and we're extremely helpful with everything. We chose them based on how they marketed the house online, I've seen way too many listings with bad or too few pictures. They cleaned the house, staged it, and too professional pictures and presented a great impression online. We got way over asking and way over what anyone expected, part of that was the market but I don't thing we would have had the amount of traffic at the open houses without their work.
We worked extensively with Shannon's partner Dan Sullivan and found him to be extremely helpful and knowledgable. He really knows his stuff and helped us write a winning bid on our new house.
There were a few other small things that stood out. I accidentally sent an Amazon order to our old house and they brought it to our new place. Also the software they use allows you to sigh documents online which is a huge timesaver.
Showed home in 2015 in Mission College, Santa Clara, CA 95054.
She's very prompt in contacting me about where to buy, which price range I prefer, which special requirements i have. She had her team sending me listings are keep checking me. I enjoy her service so far so good.
Sold a Townhouse home in 2015 for approximately $600K in Berryessa, San Jose, CA.
Shannon just sold my property 17.43% above the listing price and 9.5% above the market price. Multiple offers came within 8 days after the property was listed on the market. The number speaks for itself. I am extremely satisfied with her work, with her diligence, with her integrity, with her professionalism. She knows what she is doing. I will strongly recommend her as a resource for any realty need.
Bought a Single Family home in 2015 for approximately $825K in South Shoreview, San Mateo, CA.
Primary point of contact: Dan Sullivan
My husband and I worked with Dan Sullivan on the Shannon Rose team to buy our home. Dan made the home buying process less stressful and was extremely professional and knowledgeable along the way. We followed his advice, and because of this, we got the second house we put an offer on. The whole Shannon Rose team was a delight to work with. We highly recommend them and would work with them again in a heartbeat.