I found Shawna on zillow when I started looking for a condo for my son who is going to UT. I am from out of state and she helped me understand the market and stayed with me and educated me with different neighborhoods in Austin. It took few months before she found a condo for me and helped me close it remotely by coordinating. She is very responsive to my requests on phone, email and text. She even found someone else to cover for her when she had to be out of pocket for a week or so for urgent personal reasons. I'd highly recommend her for all your real estate needs.