We haven't actually contracted with Shelley yet, but were seeking advice on how to help our home be more marketable when we go to sell in 2 years. Even without the prospect of earning any money from us in the short-term, she offered to come out to our home, look around, do some market research, and advise us on what upgrades to make before we sell. Again, this was WITHOUT signing a contract with her - she never even suggested it as many other pushy real estate agents/brokers probably would have. She was extremely nice and actually listened to what we had to say. We will DEFINITELY call on her when the time does come to sell our house.