Shirley Kraus Reviews
- Shirley Kraus| 1
06/28/2012 - user8321069
Bought a home in 2012.
05/14/2012 - user3032095
Bought a Condo home in 2012 for approximately $375K in San Carlos, CA.
I am a first-time homeowner because of Shirley Kraus.
I had zero knowledge of what to do, and she very patiently guided me through the whole process. I was worried that, since she's based in the pricey midpeninsula, she wouldn't really be able to help me. But she quickly helped me locate a great condo that was within my tight budget. Little did I know that finding the property was just the tip of the iceberg when purchasing a home...I was amazed at how hard Shirley worked to get me through all of the paperwork, including a horrible snafu with my credit union; the snafu wasn't Shirley's fault at all, but she quickly helped me get back on track with another lender. Furthermore, the property was an REO, and I had no idea how difficult it would be to work with a bank rather than an individual property owner. But Shirley was optimistic, diligent, and persistent with the selling agent/bank and we got the deal done. I'm thrilled!
Before purchasing my home, I could not imagine going through this process alone. Now I can't imagine going through it with anyone but Shirley!
I had zero knowledge of what to do, and she very patiently guided me through the whole process. I was worried that, since she's based in the pricey midpeninsula, she wouldn't really be able to help me. But she quickly helped me locate a great condo that was within my tight budget. Little did I know that finding the property was just the tip of the iceberg when purchasing a home...I was amazed at how hard Shirley worked to get me through all of the paperwork, including a horrible snafu with my credit union; the snafu wasn't Shirley's fault at all, but she quickly helped me get back on track with another lender. Furthermore, the property was an REO, and I had no idea how difficult it would be to work with a bank rather than an individual property owner. But Shirley was optimistic, diligent, and persistent with the selling agent/bank and we got the deal done. I'm thrilled!
Before purchasing my home, I could not imagine going through this process alone. Now I can't imagine going through it with anyone but Shirley!
11/05/2011 - ynkt
Bought a home in 2011.
Shirley Kraus is an excellent and wonderful agent. She is extremely knowledgeable and dependable. Shirley very fast understood what we are looking for and supported us over four months. We were new to this area and not only she showed us around, she provided deep first hand knowledge, about the different schools and school systems, and the community. One could see that she continiously expends her knowledge and shares this with her clients. She has been instrumental for us getting our dream house and provided excellent guidance and support in every possible way and made sure that we really understand what we are getting into. It was an extremely pleasant experience and great comfort to have her on our site in these complex times. We very highly recommend her. She loves what she is doing and that truly shows.
06/13/2011 - lnh2000
Bought a Single Family home in 2010 for approximately $975K in Baywood Knolls, San Mateo, CA.
Shirley is a pleasure to work with. Buying your first home is a somewhat daunting task, and we relied on her extensive knowledge of the area (15+ years). She was able to help us evaluate the pros and cons of the different neighborhoods, the school districts, area desirability and pricing comparables.
She navigated us through the process of bidding and subsequent paperwork. She kept ahead of all our deadlines and was extremely organized about making sure everything was completed on time.
On a scale of one to ten, we’d rate her a twelve! We are thrilled with our home and would happily work with her again.
She navigated us through the process of bidding and subsequent paperwork. She kept ahead of all our deadlines and was extremely organized about making sure everything was completed on time.
On a scale of one to ten, we’d rate her a twelve! We are thrilled with our home and would happily work with her again.
06/11/2011 - Teacher sheila
Sold a home in 2011.
Shirley is a true real estate professional. Her knowledge, experience and personal touch are invaluable, especially in difficult market conditions. We can’t stress enough the value of having complete trust in your Realtor; we know she always has our best interests at heart. We have recommended Shirley to our friends, and will continue to do so with complete confidence. knowing they will be working with the best."
"What's great about Shirley is that her priority is helping her clients make the decision that is right for them, rather than coercing them into a transaction for the sake of collecting a commission. Shirley's sole objective is based on what will benefit her clients. Also Shirley maintains the balance between her family life as a mother and wife along with her professional life as a Realtor. Somehow she finds a way to juggle the demands of both of these roles, providing superb service to her real estate clientele."
Sheila & David Marx
Belmont
06/05/2011 - kburtt
Sold a home in 2006.
Shirley has represented us as both home buyers and sellers. While we were hopeful that things would go well, we had no idea how thoroughly Shirley would blow through those expectations. She is attentive to all details, timely, well-connected, skilled & knowledgeable -- a terrific advocate. Shirley took care of every aspect of our transactions and we were completely at ease in her hands. Making the decision to work with Shirley is the classic no-brainer.
06/03/2011 - dschmal
Bought a Single Family home in 2010 for approximately $1.15M in San Carlos, CA.
"Shirley came highly recommended from a colleague and she did not disappoint! My family and I were relocated across the country and had very limited knowledge of the area. Shirley took the time to teach us about the area and get a full understanding of our needs before showing us homes. While most Realtors are strictly focused on selling a home; Shirley helped us find a babysitter, informed us of activities in our new community, and reached out to us periodically to help with all aspects our relocation. We will definitely use Shirley again if the opportunity arises and highly recommend her to anyone purchasing or selling their home on the Peninsula."
Diane & Jeremy Schmalzle
San Carlos
12/10/2012 - user2006593
Bought a home in 2012.
My husband and I met Shirley very early in our house hunting journey. We had not narrowed down our search to specific neighborhoods and still had a lot to learn about the San Carlos, Menlo Park and Redwood City areas. Also, since we were first-time home buyers, we were new to all of the steps and details of the process. Shirley was so informed and so patient with us as we learned. She showed us various homes in several neighborhoods. She worked around our hectic work schedules and showed us houses in the mornings, evenings and on weekends. Shirley was very informed about neighborhoods and quickly focused-in on the type of home we were hoping to locate. Every minute we spent on the phone or in-person with Shirley was well spent; she's incredibly efficient and knowledgeable.
In addition to being of help on the house hunting side, Shirley was also incredibly helpful in interfacing with other players in the process. Shirley helped orchestrate the many players in our home buying project (our lender, the selling agent, the home insurance agent, the title company officer and more). Shirley is incredibly well connected and well-respected among professionals in the field, and she certainly was able to help us stay one step ahead of the game as she knew what to expect and who to connect with anytime we had questions.
Finally, and perhaps most impressively, Shirley helped us negotiate some challenges with our lender. When our close date had to be delayed twice due to a lack of planning on our lender's behalf, Shirley stuck with us and went out of her way to help us close the deal. Throughout two very difficult weeks, Shirley was consistently available for questions (deciphering real estate/mortgage terms and details for us) and moral support; she continually followed-up with our lender and was the piece of the puzzle that helped us close the deal. I know she went above and beyond the service she had to provide, and she did it so supportively and pro-actively. We couldn't be more thankful that we selected Shirley as our realtor. She will undoubtedly be the realtor we turn to when we out-grow our first home!
In addition to being of help on the house hunting side, Shirley was also incredibly helpful in interfacing with other players in the process. Shirley helped orchestrate the many players in our home buying project (our lender, the selling agent, the home insurance agent, the title company officer and more). Shirley is incredibly well connected and well-respected among professionals in the field, and she certainly was able to help us stay one step ahead of the game as she knew what to expect and who to connect with anytime we had questions.
Finally, and perhaps most impressively, Shirley helped us negotiate some challenges with our lender. When our close date had to be delayed twice due to a lack of planning on our lender's behalf, Shirley stuck with us and went out of her way to help us close the deal. Throughout two very difficult weeks, Shirley was consistently available for questions (deciphering real estate/mortgage terms and details for us) and moral support; she continually followed-up with our lender and was the piece of the puzzle that helped us close the deal. I know she went above and beyond the service she had to provide, and she did it so supportively and pro-actively. We couldn't be more thankful that we selected Shirley as our realtor. She will undoubtedly be the realtor we turn to when we out-grow our first home!
We would definitely recommend Shirley!