Realtor (21 years experience)

Specialties:
Buyer's Agent,
Listing Agent,
Relocation

Ratings & Reviews

We had a great experience with Shirley purchasing a new home and selling our old home. What set her apart from other brokers is that she listened very carefully to what we were looking for, had extensive knowledge of the local market and housing stock, and was proactive in sending us listings and showing houses on demand. Shirley's experience and familiarity with the local market was instrumental in helping us win a bid on our home in an extremely competitive market. We would use Shirley again in the future for our real estate needs!

  

07/04/2015 - bustles2005
Sold a Single Family home in 2015 for approximately $2.15M in San Carlos, CA.

We had a great experience with Shirley purchasing a new home and selling our old home. What set her apart from other brokers is that she listened very carefully to what we were looking for, had extensive knowledge of the local market and housing stock, and was proactive in sending us listings and showing houses on demand. Shirley's experience and familiarity with the local market was instrumental in helping us win a bid on our home in an extremely competitive market. We would use Shirley again in the future for our real estate needs!

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04/27/2015 - user80511077
Sold a home in 2015 in Redwood City, CA 94061.

Shirley helped us to buy our first home. She is a highly competent realtor and has extensive knowledge about San Francisco Peninsula real estate market. She thoroughly explained every step of the buying process and went above and beyond her call of duty to ensure that we were happy and comfortable with the process and the home. We will definitely work with Shirley again and highly recommend her.

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06/26/2014 - zuser20140408141146964
Sold a Single Family home in 2014 for approximately $1.925M in San Carlos, CA.

This recent transaction is our 3rd opportunity to work with Shirley over the last 20 years! She really knows the San Carlos market and is very attentive to the needs of the client. She recently marketed and sold our house very successfully and made the process as painless as possible! Remarkably she was available and responsive at diverse hours even to help us with buying a house in the city.

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11/21/2013 - user7462925
Bought a home in 2013.

I picked Shirley out of a hat with no recommendations. I contacted her to show me a house I had seen and I asked if she could show it to me in 1/2 hour. She willingly obliged. Didn't like the house after all so Shirley found a new one for me that we are closing on next week. It was a house that 200 people had come to see during an open house. I thought we had no chance to purchase it without a terrible bidding war. But, Shirley painstakingly went through all the ways in which we should structure our offer so that we were the most attractive buyers. Then she researched the seller's agent to find out how she should approach him and what things in our offer he would respond positively to. She discussed at great length her views about our offer. Afterward, Shirley took great pains to check in with the seller often but not too often, and to sell us to him. He was impressed with her professional handling of the offer as were we. I credit Shirley's gracious demeanor, thorough research, and constant "hand holding" with the fact that we were chosen to purchase the house. I would recommend her enthusiastically to others.

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11/09/2013 - marcg001
Sold a home in 2013 in Sky Londa, CA 94062.

I'd highly recommend Shirley to anyone selling a house in the Redwood City or San Carlos area.

Shirley represented us in the sale of a Redwood City property. We were first-time sellers. Throughout the process, she provided excellent communications and guidance on all aspects of the sale. Her recommendations on low-cost upgrades (painting and other minor interior work, some yard work) greatly improved the attractiveness of the house, and she was able to provide contractors on short notice to do the work at reasonable prices. Shirley's intuition on pricing was also good. Many potential buyers stopped by, and the house sold in less than ten days for well over the asking price with multiple offers. Finally, her successful late night negotiation with the winning bidder's agent resolved a potential concern with the offer in our favor.

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10/28/2013 - airheadpilot
Sold a home in 2013 in Belle Monte, Belmont, CA 94002.

Shirley is everything you would want a realtor to be. Her process is honest and direct, without a hint of the smarmy salesperson vibe that so many realtors have. When I started thinking about selling my home, Shirley came by and we walked through the property and talked about the things that needed to be done to make it ready for sale. Most realtors would have just said to call them when I was done, but Shirley helped me through every step of the process, including finding and scheduling contractors, getting me the best deal, helping with pickups, the works. It really made the process of selling my home so much less stressful than it would have been otherwise. I wouldn't hesitate to recommend Shirley to anyone thinking about buying or selling a home in San Mateo County.

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12/10/2012 - user2006593
Bought a home in 2012 in Castro City, Mountain View, CA 94040.

My husband and I met Shirley very early in our house hunting journey. We had not narrowed down our search to specific neighborhoods and still had a lot to learn about the San Carlos, Menlo Park and Redwood City areas. Also, since we were first-time home buyers, we were new to all of the steps and details of the process. Shirley was so informed and so patient with us as we learned. She showed us various homes in several neighborhoods. She worked around our hectic work schedules and showed us houses in the mornings, evenings and on weekends. Shirley was very informed about neighborhoods and quickly focused-in on the type of home we were hoping to locate. Every minute we spent on the phone or in-person with Shirley was well spent; she's incredibly efficient and knowledgeable.

In addition to being of help on the house hunting side, Shirley was also incredibly helpful in interfacing with other players in the process. Shirley helped orchestrate the many players in our home buying project (our lender, the selling agent, the home insurance agent, the title company officer and more). Shirley is incredibly well connected and well-respected among professionals in the field, and she certainly was able to help us stay one step ahead of the game as she knew what to expect and who to connect with anytime we had questions.

Finally, and perhaps most impressively, Shirley helped us negotiate some challenges with our lender. When our close date had to be delayed twice due to a lack of planning on our lender's behalf, Shirley stuck with us and went out of her way to help us close the deal. Throughout two very difficult weeks, Shirley was consistently available for questions (deciphering real estate/mortgage terms and details for us) and moral support; she continually followed-up with our lender and was the piece of the puzzle that helped us close the deal. I know she went above and beyond the service she had to provide, and she did it so supportively and pro-actively. We couldn't be more thankful that we selected Shirley as our realtor. She will undoubtedly be the realtor we turn to when we out-grow our first home!

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06/28/2012 - user8321069
Bought a home in 2012 in Redwood City, CA 94061.

We recently bought a home in San Mateo and Shirley did a fantastic job representing us! This is our second home buying experience, and the whole process somehow seemed much smoother and easier than the first one - thanks to Shirley's expertise! She went out of her way to gather as much information as she could about every home she showed us, carefully picked out homes based on our requirements, and even adviced us on how to proceed when we were confused/unsure. Working with her gave us the confidence that we would eventually find a home that we would love - and we did!

We would definitely recommend Shirley!

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05/14/2012 - user3032095
Bought a Condo home in 2012 for approximately $400K in San Carlos, CA.

I am a first-time homeowner because of Shirley Kraus.

I had zero knowledge of what to do, and she very patiently guided me through the whole process. I was worried that, since she's based in the pricey midpeninsula, she wouldn't really be able to help me. But she quickly helped me locate a great condo that was within my tight budget. Little did I know that finding the property was just the tip of the iceberg when purchasing a home...I was amazed at how hard Shirley worked to get me through all of the paperwork, including a horrible snafu with my credit union; the snafu wasn't Shirley's fault at all, but she quickly helped me get back on track with another lender. Furthermore, the property was an REO, and I had no idea how difficult it would be to work with a bank rather than an individual property owner. But Shirley was optimistic, diligent, and persistent with the selling agent/bank and we got the deal done. I'm thrilled!

Before purchasing my home, I could not imagine going through this process alone. Now I can't imagine going through it with anyone but Shirley!

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11/05/2011 - ynkt
Bought a home in 2011 in Sky Londa, CA 94062.

Shirley Kraus is an excellent and wonderful agent. She is extremely knowledgeable and dependable. Shirley very fast understood what we are looking for and supported us over four months. We were new to this area and not only she showed us around, she provided deep first hand knowledge, about the different schools and school systems, and the community. One could see that she continiously expends her knowledge and shares this with her clients. She has been instrumental for us getting our dream house and provided excellent guidance and support in every possible way and made sure that we really understand what we are getting into. It was an extremely pleasant experience and great comfort to have her on our site in these complex times. We very highly recommend her. She loves what she is doing and that truly shows.

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