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I have worked with Brian Finucane and his team for the past 3 years, and have had an excellent experience. He has helped me close four loans, and we are currently working through our fifth one. I can say that Brian is very experienced and knowledgeable, and always willing to help and answer questions, you truly feel that you have the expert advise on your side. This is the kind of professional you work with and can expect consistent excellent results every time!
Brian was referred to me by my awesome real estate agent (Barbara Ann Grady). Before finding Brian, I tried going through my bank and did not receive the greatest customer service or attention. After hearing such wonderful things about Brian from Barbara, I called him right away.
He is the Branch Manager at Sierra Pacific Mortgage, but he answers his phone and talks to you directly. This impressed me right away. He immediately got back to me with my approval (which, btw, was for way more than the other bank). After I made an offer on my home and it was accepted, Brian was involved again. Within a few days, I met with him in person, where he walked me through every detail of the process and all the closing costs that were estimated at that point. No surprises. He answered every last detailed question I had.
From then on, he and his team worked my file and I was always aware of what was happening. Of course, I had random, “urgent in my mind” questions that I needed answered, and I could literally call his cell phone nights and weekends and he would either answer, or call me back within hours. I could not even get a timely call back from a Loan Officer at the other bank, and with Sierra Pacific, I had direct access to the Branch Manager on the weekend.
I cannot recommend Brian and his team enough. You really should call him for your loan needs so you can experience what true professionalism, customer service, and hassle-free home buying is like.
I worked with Brian to refinance my home. He is extremely professional and knowledgeable. He walked me through the various options available, carefully explaining the pros and cons of each; this made me feel empowered and informed throughout the process. I have referred several friends and colleagues to Brian and would highly recommend him to anyone else.
BRIAN WAS ALWAYS AVAILABLE AT THE APPOINTED TIME, WAS VERY THOROUGH AND PLEASANT AT ALL TIMES; THE OTHERS IN HIS OFFICE WERE ALSO VERY KIND AND PLEASANT. WE WERE VERY PLEASED WITH THE ATTENTION TO DETAIL AND GOOD HUMOR UNDER PRESSURE. HE HELPED US THROUGH A TRYING TIME REGARDING OUR APPRAISAL AND WE WERE GRATEFUL FOR THE ATTENTION GIVEN OUR ISSUES ALL THE WAY THROUGH TO CLOSING.
Brian was wonderful to work with. I am someone who is not very knowledgeable with the mortgage and house buying process. Brian was able to answer all of my questions and help me secure a good deal. He even helped me fix my credit in order to be approved for the house of my dreams. I would call, text and email Brian and he would always answer or reply to me quickly. I would highly recommend him!
Brian helped my family and I obtain a home loan on our first home. He was very professional, helpful and very positive. He was reassuring and helped us close in a matter of days. His prompt and effective work made the process easy and smooth. I am grateful that I was able to have him as my loan officer. He was great and I would recommend him to anyone looking to purchase a home. Thank you Brian!