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Skye Bruce's Advice

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  • 13 Contributions
  • 0 Best Answers
  • 1 Helpful

Skye Bruce wrote:

New verification procedures for editing listings?????
This is the 3rd time I have asked this question.  The new verification process for making edits to our listings is causing huge problems for our office. The agent's number is on our account for obvious reasons. Marketing assistants are the ones who add open houses and make changes. The listing agent cannot be called with the code every time we need to add a picture or open house or change a price. This is crazy.  When we are obviously logged on to our account with the proper log in and password, why would this verification be needed and how can it be stopped? We are having to change the phone number in the account every time we want to make a change, and then immediately change it back. No other marketing sites are this inconvenient and non user friendly.
July 18 2012
(1)

Problem entering an open house on Zillow

Response
This issue is becoming a huge problem for our office. The phone number attached to our account is for the agent, but marketing assistants add open hhouses and make other edits to the listings. The agent is often off site and cannot (nor should not have to) deal with this. We are having to change our phone number in the account to another number just to get the code and then change it back every time we want to make a change.  Please tell us why this has changed and how it can be fixed. Why would a second verification level be needed when we've obviously logged in to our account with the proper credentials.
July 18 2012
(0)
Is there something you can do to prevent duplicate and triplicate postings of same house?
Houses are getting put on Zillow multiple times since they are being fed from different sources. This makes it impossible to keep them current with open house dates, pending notification, price changes and sales. Can your system do something to prevent this?
October 05 2009
(0)
Duplicate Postings
Our listings keep getting posted several times since they are coming from different sites.  How can this be prevented?
September 29 2009
(0)
YOUR SYSTEM WILL NOT LET ME EDIT STATUS. Please either remove me as agent or post home as sold.
The original owner posted home for sale before being represented. I CANNOT edit the status. This home is sold and has a new owner that does not want their house listed on Zillow.
August 20 2009
(0)

The listing at 6805 Bayswater Place, Glen Allen has been sold. Please remove.

Answer
It will not let me do any edits because it was initially posted by the owner at the time. It is now sold and has a different owner. Please remove.
June 18 2009
(0)
The square footage is wrong.
I've changed the square footage several times to 3405 but it still shows the wrong one.
June 18 2009
(0)
The square footage on this house is 3405 and I have changed it several times
I've changed the square footage several times but it still shows the wrong one.
June 18 2009
(0)