AVOID AVOID AVOID! Avoid this REO agency as much as possible!!!!! Rude on the phone, no response to over 5 requests to see a home they had listed. Didn't show up at a showing once we did get to schedule a viewing. I am not sure how the banks are even giving properties to this incompetant group of people but I will make it my mission to see to it that nobody uses these rude, condescending, no knowledge group of nitwits . Ryan Smith was supposed to show us a home and didn't show! They have no interest in moving property. Awful, awful experience.