EXCELLENT customer service. I literally just closed on my very first home purchase this afternoon and am already writing this review; that's the kind of attention Steve's customer service warrants. I started out like most first time homebuyers...clueless. I had been in contact with a couple different lenders who were taking my excitement down a few notches at a time. I was not happy with interest rates or projected closing costs. When you are making such a large and momentous lifetime purchase, you want the entire experience to feel as though everyone sees it that way. After getting in contact with Steve, the tables started to turn and I started to get excited again. He first asks questions so that he can find a loan that best suits you. He gave me a few different scenarios which I appreciated. He was super efficient and quick in getting my loan application completed and submitted. A lot of the information being thrown at you is overwhelming; Steve took the time to explain and answer all questions in layman's terms making me feel more comfortable with the process. He took the worry out of my hands and was the go between with myself, the lender, and title company. When others were slacking, he was there to make sure they were getting things done in a timely manner. Above all, he was very honest and at no point did I feel I was being mislead. I feel very fortunate that he was part of this experience and KNOW I received the best service around!