Awwww…Steve Humpfle…… I don't think I can say enough good things about Steve. He’s got his game on point. He has incredible expertise in the market and given the current condition and complicated loan qualification these days, he absolutely made it possible for us. Here are a few things we really liked about Steve:
- He is a BESTT AGENT EVER! He’s very knowledgeable in the areas we were seeking and gave really good advice. We’ve mostly lived in San Jose area and wanted to explore other areas that would give more bang for our buck. Not being familiar with Morgan Hill and Gilroy area, Steve presented several areas that best suited our requirements and family needs. He gave us several options and knew exactly which areas where best suited for us.
- An AWESOME MORGAGE BROKER! We felt we had a very unique situation. Prior to Steve, we were working with another agent that gave us no options to work with. We felt defeated and almost gave up. I then met Steve, and thought I would get a second opinion. Low and behold, as soon as I told Steve my situation, he knew exactly what to do and presented me with several options. After going through such a painful process with the prior agent, Steve gave us hope. He worked tirelessly to find a solution. He was honest and set expectations for us. He is creative and can find a way in any situation.
- TECH SAVVY - I loved that fact that he is in touch with technology. When we looked at open homes, he has all the information readily available. He carries an iPad with him at all times, and can answer any questions you have on demand. He can also tell you up front cost and do the analysis right then and there. I also like the fact that he does everything electronically. You can sign the paperwork all online without the inconvenience of faxing or scanning the document. When we were ready to place an offer on a home, he was very efficient and had tools to make the process run very smooth.
- THERE THROUGH AND THROUGH – Steve referred us to a brand new community in Gilroy and loved it. Per builder’s requirement, we ended up financing with them. Even though he was no longer going to do our loan, he made sure he was there during the entire process. He explained to us exactly what we were signing. He was keeping them honest and really felt at ease throughout the entire process. He held out hand throughout the whole thing and really was looking for our best interest. He was there at the very end until we got the key in our hands.
Steve is very thorough, understands your needs and works tirelessly to make everything happen quickly and properly. He follows responsive, efficient, and well organized. He provides enough information to keep you in the loop without bogging you down. He's a one stop shop and his real estate and financing expertise were invaluable assets. I would HIGHLY RECOMMEND Steve to anyone looking for a new home and financing needs. We are so glad to have Steve’s experience on our side. If are you are unfamiliar with the process and need savvy recommendations and a little extra handholding, Steve can help. Thanks again Steve for our new beginning and helping find our dream home!
Response from Steve on 04/02/2012
Thank you so much for the grand review on Zillow. As I know many potential clients reads these reviews, they go a long way in securing more clients as well. It was a pleasure helping you and your family when you thought it was hopeless. You made me feel proud.
I have done two refi's with Steve. The first was on a rental property and the second on my primary residence. Steve proved to be a tireless worker. I seldom had to wait very long for any kind of response, even on Sundays, and that was important to me. Steve is experienced and knows the business.
Frustrated after waiting over 60 days for my existing lender, a very large Bank, to approve a new lower rate loan, I contacted Steve, through Zillow's web site, on 12/19/2011. Steve's quote was 3 1/8% for 15 yrs vs the Bank's quote of 3 1/2 for 15yrs. The costs were about the same but we have a much lower rate. Steve locked in the rate and we began the application process. All application forms and documentation of our income etc. were submitted efficiently through e-mail. Steve sent us copies of our credit report and appraisal upon receipt. All the terms, conditions and costs were exactly as agreed. Steve returned emails or phone calls usually within minutes. We signed the loan documents on 1/17/2012, which I believe was very fast considering the Holiday Season. I am pleased to recommend Steve.
Gave me a quote on Zillow, but it did not work out. Ridgemark, Hollister, CA 95023
Steve was really informative regarding our need for a loan. He discussed several options and explained why each option would either be or not be beneficial. His knowledge and expertise will help us save quite a bit of money.
Closed refinance loan. Lake Nacimiento, Paso Robles, CA 93446
Steve did an excellent job with the refinancing of our home. He was always available when we had questions and handled everything in a timely and professional manner. It was a pleasure having Steve do our refi and would
recommend him for all loan services.
Ron & Joan Hodel
Response from Steve on 12/16/2009
Thanks. Helps when the communication is wide open. Have a wonderful Christmas.
Closed refinance loan. Noe Valley, San Francisco, CA 94131
Steve is wonderful. He got me the exact quote that he promised and took care of all the hassles. This was my first refi and he was patient and shepherded me through the process with ease. When it's time for my next purchase or refi, he will be my goto guy.
Response from Steve on 12/16/2009
Thank you. Im glad I could make it work for you. Have a nice Christmas.
Closed refinance loan. Bonny Doon, Santa Cruz, CA 95060
I can recommend Steve with complete confidence, as he handled my refi with first-rate service. He is highly skilled in all aspects of the mortgage field and communicates easily and thoroughly to his customer. Steve made what I had feared to be an ominous task in the current economical state, into a flawless experience. He kept me constantly informed at every step of my transaction and responded to my questions in a very timely and professional manner. I will absolutely return to Steve with any future business and will refer him to all my associates.