My sister and I hired Sue to handle the sale of our father's home in Vestal. A friend of ours had recommended Sue and after talking with her we knew we wanted her to sell the house. Her portfolio was impressive as was her knowledge of marketing and ability to be honest and direct without being overbearing. We were dealing with an older home that did not have a lot of updating done and she gave us some excellent tips on how to make it show better. My sister and I lived in different states and much of our negotiations had to be done using email, scanning and overnight fedex and Sue made this seem so easy! She helped us through the many phases of home selling with all of its ups and downs. She worked tirelessly to market the house and throughout all of this she was open and honest with us so that we understood everything that we needed to do. She made herself available by phone, email or text which for us was wonderful since we were both several hundred miles away from Vestal. Sue was an invaluable resource for us when we had to get some estimates and make repairs to the house - she helped us prioritize and work through what we needed to do. My dad's home went on the market in late December 2013 - a buyer came in January and we closed mid-February 2014. Sue's skill in negotiating and her ability to be responsive to all facets of the sale helped us greatly, especially as we came closer to the closing. I would recommend Sue Stephens to anyone looking to sell or buy a home - she is the type of realtor you want to have by your side - she works hard for you no matter what price range you are in, she is professional and skilled in negotiating and understanding and explaining all of the steps in the buying/selling process. Our friend who recommended Sue to us also had Sue as her agent in selling a property near our dad's home in 2014. We recommend Sue as one of the best agents in the area.