My partner and I met Sue in 2005 when we were relocating to CT. The buyer's agent we were using was not available one weekend and asked Sue to fill in for the weekend. At that time we found Sue to be incredibly knowledgeable, helpful and pleasant to deal with. When we decided to move to a new town in CT in 2013 we had no doubt that we would call on Sue to assist us with the sale and the purchase.
Sue is the real deal. She is incredibly knowledgable about the local market and willing to invest the time and effort to serve her clients properly. She knows the history on just about every property. She takes the time to understand her client's rhythms and wants. We started talking with Sue months before we listed and she assessed our home, gave us pointers on how to stage, and tips on pitfalls to avoid regarding having all of our paperwork in order, etc. When we had already signed on with Sue as our exclusive agent I had mentioned to her that I had gone to a couple of open houses to get a sense of the market and that I had listed her name as our agent. Sue responded by indicating that in addition to helping us with scheduled viewings, she would be happy to join us at open houses that we wanted to attend in the future as it would give her the opportunity to get a better sense of what we were looking at, what we liked and what we did not like - how refreshing in this "self-service" age.
As an accountant with a "busy" season that coincides with "home buying season" I could always count on Sue to proactively call me almost daily at 7:30AM to discuss prospects on our purchase or our sale - a time that I jokingly referred to as "morning coffee with Sue."
The real estate market being what it is right now, both our purchase and our sale had a few unavoidable ups and downs. In each instance Sue was transparent and honest in her dealings with us. It was clear to us that her interests were aligned first and foremost with ours and her counsel was spot on. There were two specific instances where the advice that Sue gave us was clearly in our best interests even though it had the potential to "upset the deal" or minimize her compensation. That kind of counsel and integrity seems incredibly rare these days and it is for that reason that we wholeheartedly recommend Sue as both a buyer and a seller's agent.