Susan is a terrific real estate agent. She is extremely professional, respected our time limitations, and she was great about sending appropriate listings in a timely manner. If you decide to work with Susan you will find it a pleasant experience. She is very knowledgeable about Dana Point and the surrounding areas. Give her a call, you will not be dissapointed!
Bought a Single Family home in 2010 for approximately $1.025M in South Pasadena, CA.
I was lucky enough to have Susan guide me through all the critical and important steps in the purchase of my first home. Her energy and enthusiasm in the face of any obstacle was much appreciated. There was never a time when Susan was not available or willing to change her plans to deal with my needs or answer any questions. She always has the best interest of her clients at heart, and her market knowledge and professional approach ensures that the house buying process goes as smooth as possible. I am sure Susan will be my first call for my next purchase, and I would not hesitate to recommend her services.
Bought a Single Family home in 2013 for approximately $3.425M in South, Pasadena, CA.
We are currently working overseas and worked with Susan for over four months to purchase a home in California. Given our remote location and having to fly to the U.S. a few times in the last months, it was hard for us to handle a lot of administrative details on the ground. Susan was incredibly on top of everything and was so helpful during and even after the transaction. She was very diligent in helping us understand the different neighborhoods, looking and narrowing down different properties in a wide price range we had started with.
Even when faced with unusual hiccups in a transaction, she was very resourceful and proactive in finding a solution. Over this process, we were very glad to have worked with Susan, whose extraordinary patience and professionalism particularly impressed us. We finally closed on our dream home in a competitive multiple-offer situation where she was absolutely instrumental in guiding us through to winning it. We would definitely recommend Susan to represent any prospective homebuyer.
Sold a Single Family home in 2012 in East Village, San Marino, CA.
We recommend Susan as your real estate agent if you are planning on selling your home. Her Finance background and experience as a CPA at a “Big Four” CPA firm brought unique business experience to the process. We trusted her judgment when recommending a pricing strategy and throughout the negotiation process. She was able to combine her knowledge of the local real estate market with her finance skills to advise in every step of the transaction. She always put our needs first and had our best interest at heart.
In addition to her keen business acumen, Susan has an eye for design. She recommended small changes in our décor that made a big impression among other agents and potential buyers. As a result of her business acumen and design knowledge, we received several competitive offers after our first week Open House. Our sale concluded without a hiccup at a price above our listing. We have retained Susan’s services for our other properties and will continue to work with her in our real estate transactions.
Bought a Condo home in 2013 in West Central, Pasadena, CA.
Susan did a great job at negotiating the price for our condo in Pasadena. There was 8 offers on the condo and we were the one who got it. This place is priceless to me now. If I ever consider buying another condo I will definitely have her as my agent again.
Bought a Single Family home in 2012 for approximately $600K in South Pasadena, CA.
I wanted to share with you how much we enjoyed working with Susan Helton. This is our fifth home purchase and by far the best! During our search for a home we interviewed four real estate agents to find the right fit for us, then my wife called Susan and we found our new agent. Susan was so much more professional, courteous, considerate, and was not focused on her own commission, as we felt the other agents were solely focused on. We felt like we had a friend helping us find our new family home.
Susan was patient, impartial, experienced and gave us the space to feel comfortable with our search and eventual purchase. Also, Susan was masterful in communicating between all parties and made my requests sound much more eloquent and 'win/win' focused than I ever could. It was like having a Public Relations Manager to manage my image, and I now I think I really need one. Susan's approach helped the seller and us work out a lot more details than I ever have in the past. I met the seller on the closing day and made a new friend.
Susan followed up after closing to see how things were going and provided additional information and support - that's crazy!, but very much appreciated.
Sold a Condo home in 2010 for approximately $450K in El Sereno, Los Angeles, CA.
We met Susan at another Open House. From their, the relationship developed into her representing us as both a seller (with her colleague) and a buyer. She was quite helpful and informative and had a good idea of what we were looking for early on. She understood our concerns about various properties and tried her best to help with some of our own hiccups/complications. I certainly would recommend her as she is easy to work with and kept us and all things moving. Thank you.
My husband and I had an opportunity to relocate to California from Illinois last year. I didn't know anyone in the area so I didn't have any referrals. I was very impressed with her professionalism, assertiveness, communication and responsiveness. We looked at many homes through the web portal that she set up for us and through showings. She knocked on doors to meet the neighbors and helped us learn about the areas very quickly. Her friendly approach made our weekend house hunting days enjoyable. If I hear that anyone is looking to purchase a home I quickly tell them my success story and my experience with Susan. This was our third home purchase and certainly the best!