she is very pleasant and always willing to work with the customer. we re not done with her yet. We have our delays on our side and still working with her. She never let you stranded and always completes the task the we have together. Be it open house or just a ride through the property or otherwise. Even at office we are welcome and she makes time for us to talk business.
Bought a Single Family home in 2013 for approximately $450K in Maxwell Park, Oakland, CA.
I want to start this review by stating Susan Kaney is such a patient person, agent and negotiator! My husband and I were very eager to purchase a home before prices were too high for us to buy. Susan took us out in the rain to review homes! We were new to purchasing a single family home and Susan, patiently, answered all of our questions ANY time of the day. When we finally decided on a home, she helped us negotiate a great price for our home! Susan is thorough; she accompanied us to the Title Company, to make sure everything was accurate and clear to us. This is a very rare thing! I honestly have never met a more thorough and dedicated agent. I believe Susan will always be a part of our lives for her dedication of helping us find our dream home.
We recommend Susan Kaney, if you are looking for a home!
Bought a Single Family home in 2011 for approximately $600K in Alameda, CA.
Susan is fantastic.
We had very specific requirements for our home. *Very* specific. I wouldn't blame an agent for giving up on us as we toured over a hundred houses and made offers on a few before we finally found the perfect place. But Susan never gave up. She was always present, available, patient and very effective every step of the way. She expertly walked us through the somewhat convoluted escrow process of buying a poorly maintained REO that needed work, from a bank, using a non-vanilla loan product.
We closed quickly and saved a fair amount of time, money and headaches on the transaction with Susan's help as she got the seller to perform some repairs before we moved in.
We recommend Susan unreservedly to anyone trying to buy a house in the Alameda area.