As first-time homebuyers, we could not recommend Susan highly enough. She guided us through the process of looking at homes, identifying what we really wanted in a property, and in putting in our very first offer on a home, which we now own. Thanks to Susan's guidance, the seller accepted our offer over multiple other offers. She walked us through the inspection period and escrow and has been invaluable in providing guidance and references for architects, contractors, and engineers. Susan responded to all of our questions thoroughly and promptly and absolutely never left us hanging. We have been so glad to have her by our side during this process, and are thrilled to be moving into our new home.