I have nothing but great things to say about Susan and her team. I highly recommend them to help you buy a home. They are extremely professional, and unbiased. She has your best interests at heart, and made the process as easy and painless as it could be. I do not think I would've been able to do any of it without her!
Some examples: She learned exactly what I was looking for, and the second a house that met my criteria was on the market, she made plans to show it to me. She got me into the house and it ended up being the house I purchased. If we had waited even a couple days, I can guarantee someone else would have purchased the house. I also think since we were the first offer, it gave us leverage.
She helped me get the house for a fair price and with the conditions I wanted. I was expecting to pay a little more than what I paid. She was aggressive and we put in a lower offer than I would've on my own.
Everyone she works with and recommends is excellent. This is one area where I learned a lot about buying a house. Everyone she put me in touch with was on top of the portion they were responsible for, and great at communicating to me as a first time home buyer, what I needed to do. Unfortunately I can not say these same things about some of the people I found on my own, whom I constantly was playing phone tag with, and checking up on (often to find they hadn't been working on xyz). I probably should've just picked someone she recommended.