Talk about FIRST CLASS! Seriously, we COULD NOT have gotten our house without her. She is the absolute best! The team she has behind it is amazing as well! What was really important for us is the fact that Susan truly understood our needs. We are moving across the country, we were looking for something unusual, we had limited time and she nailed it! I am so so thankful to her and all her team. If you use her as your agent YOU WILL NOT BE DISAPPOINTED!