As a fairly inexperienced home buyer, I could not have asked for more from a realtor. Sylvia guided me effortlessly through the entire process. She was proactive when necessary, answered all questions and concerns in a patient and timely manner, and brought the entire process to a satisfactory conclusion without any difficulties. Her level of professionalism and expertise was both comforting and impressive. I would highly recommend her to anyone looking at buying or selling a home in the Charlotte area.