Profile picture for Tracy Koble

Tracy Koble

Pro

THE POOL WHISPERER (8 years experience)

Specialties:
Inspection,
Pool Service Technician

Ratings & Reviews

Tracy is an all around nice guy. Does a great job on keeping our pool in good shape. If he can't make it he always calls and lets us know and reschedules at our earliest convenience. His prices are also very reasonable, for his customers..... Got a green pool try Tracy I'm sure he can bring it back.....

  

09/25/2014 - bobbitaylor69
Other home improvement service. Lake Elsinore, CA

Work Description:

Pool maintenance

Tracy is an all around nice guy. Does a great job on keeping our pool in good shape. If he can't make it he always calls and lets us know and reschedules at our earliest convenience. His prices are also very reasonable, for his customers..... Got a green pool try Tracy I'm sure he can bring it back.....  More Less 

Profile picture for Tracy Koble
Response from Tracy

 

  

04/04/2014 - ski2racy
Other home improvement service. Murrieta, CA

Work Description:

Pool Service

Under Tracy's care, my pool has been immaculate. He is always a professional and has saved me money from calling the repair man on many occations. I would highly recommend him to anyone.

Profile picture for Tracy Koble
Response from Tracy

 

  

03/03/2014 - dianercody
Other home improvement service. Lake Elsinore, CA

Work Description:

weekly pool cleaning service

My neighbor and I both used Tracy to do our pools for about 6-8 months. Just like another reviewer said, you have to check his work every time. He is lazy and doesn't do everything he is paid to do. I often had to remind him to clean the baskets etc. He would move the valves to positions they shouldn't be in all the time. I would tell him to leave them alone but he still did it. One time he moved them in such a way it almost burned up my pump. Thank goodness I caught it just in time. He often tried to charge me for things that didn't really need to be done. A week ago I had a 16 camera security system put up and it covers every inch of my property and street. There are signs everywhere to this fact. He had been coming for quite some time so he probably didn't notice. It was my filter cleaning day so I thought I would check in on him to see what he was up to. Well glad I did! He carelessly cleaned the filters on my concrete rv parking area so needless to say now all that gunk from the filters is in my walkway and where my dogs nap. It will take me 2-4 hours to clean this up. Also while observing Tracy that day I saw how lazy he really is!! Once the filters were reinstalled he took the dog water bowl which was very dirty since it hasn't been used in several days and put that water in the filter housing to prime the pump. I had a hose right next to the big dog water bowl he could have used but most likely didn't to roll it up again since it was a little distance from the spicket to the pump. Once he did that he proceeded to fill back up the dog water. The bowl takes maybe a minute or so to fill. He let the water run for 20 mins! My entire patio area was flooded! This was all I needed to finally pull the trigger on letting him go. I had been debating about this and once I had the proof of what I already thought the decision was easy. Of course he denied it all when I confronted him. I then let him know I had it all on video. I have the video and still pictures to prove it all. I told him to return my key to my gate approximately 10 times and he then said he threw it in the lake. Now I will have to have my gates rekeyed by a locksmith! I would not recommend Tracy to anyone. He is very unprofessional and will relax on your outside furniture while he is suppose to be working and he will tell you all his personal problems like his messy divorce and all. BEWARE of this shady person  More Less 

Profile picture for Melissa Jennings
Response from on 10/02/2014

If it Starts with a Lie, it's probably all Lies, {content removed by Zillow moderator} stated I Used To Service Her and Her Neighbors pool.. TRUTH Is I still service her neighbor! TRUTH I saved {content removed by Zillow moderator} $700 last year, I cleaned her filters for 2hrs, and her pool was immaculate. The day I started her pool was Septic Green and that is the only time I ever called her regarding extra charges, she replied I am having questions about you, I said your pool is Green and you don't tell me and your questioning me. I should never have taken this account. The day I gave her 2 months notice her rate would increase she fired me, calling me names like Fat, Trailer Trash, lazy, she said she knows where I live, even though I don't live in trailer. Her key was returned to her and nothing she said was true

 

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