Tammy was very knoweledgeable from the beginning. She made it easy regardless of your own baseline experience and knowledge with the process. The packet she makes to guide the buyer through the experience was helpful. She was always willingto alter her own schedule to be sure we could see a property ASAP, including evenings and weekends. And despite how frustrating and emotional this process can be, she was always upbeat and positive even when we werent. She was genuine in her desire to find us the right home.