Kent was a delight to work with. He listened to my needs and was very responsive at all times. I have purchased two homes (short sales) with him and am looking for a third as well as a refinance. I have worked with several agents in the past and their is no comparison. I wouldn't think of using anyone else after my experience with Kent. He was very professional throughout the entire process and made everything easy, convenient and smooth, even in tough situations. Short sales can be a nightmare and Kent was on top of it all, aggressive when he needed to be and made me feel secure that he was looking out for my best interests. He knows the East Bay area in and out, from Multi-million dollar properties to small lofts in rough neighborhoods. I have also had him help me search for properties in the so. bay as well, and he was just as knowledgeable in those areas as well. I highly recommend his services to anyone looking to buy, sell or refinance.