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Jessica & Russell Macias

Agent

Team Macias (8 years experience)

19 Recent Sales (last 12 months)

Specialties:
Buyer's Agent,
Listing Agent,
Relocation,
Short-Sale

Ratings & Reviews

 

  
 

12/20/2014 - joel d thomas85
Bought a home in 2014.

I'm a little late, having purchased my place in January 2014. I only had the opportunity to work with Jessica, but she was very helpful and informative. It was my first home purchase & she helped make it smoother than I thought it might be.

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Response from Jessica & Russell

 

  

09/01/2014 - derusto
We connected, but it did not work out. Looking in Mira Mesa, San Diego, CA

The only thing I can comment on is that after setting up a time and date to meet with Jessica at a condo we were interested in, she never showed up. She didn't answer my phone calls and text messages and we never heard from her again -- until two months later when we received a follow up email out of the blue. She claims she tried to cancel morning of the showing due to an emergency and had my number wrong and that I never tried to contact her though I actually did. She may have had an emergency and that is fine but to my knowledge she never made an effort to get in touch with me about the missed showing after trying to cancel and she never responded to my calls or texts to her which would have had my correct phone number.

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Response from Jessica & Russell on 12/01/2014

Unfortunately this is a case of miscommunication on our part. We are not sure exactly what happened between the calls/texts as both of us claim to not have received any communication. We deeply regret not being able to meet you that Sunday due to our family emergency that took us out of town. If we were able to meet I'm sure you would have experienced that we take responsiveness as the highest priority when serving our clients. Please reference our other reviews attesting to this attribute. We are very sorry for the inconvenience this brought on to you and wish you the best with your home search/new home.

 

  

07/10/2014 - test87
Sold a Single Family home in 2009 for approximately $300K in Santee, CA.

We had a great experience using Jessica and Russell. The true test of there abilities was tested with the kind of home we were looking for. They actually went out to neighborhoods and knocked on doors asking home owners if they were interested in selling their home. We feel like the dedication they gave us is not something that could have been found with anyone else. Every step of the process was explained and a strategy was set in place to achieve what we wanted. In the end it was so much less stressful than anticipated so I would highly recommend them to anyone.

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Response from Jessica & Russell

 

  

04/16/2014 - user1556723
Bought a home in 2014.

This review was a long time coming. Team Macias took care of my family's first home buying experience. Not only was Jessica professional, friendly and punctual, but she also made my wife, daughter and I extremely comfortable with the extensive home buying process. Team Macias and Whissel Realty even let us use their moving truck when we finally closed on escrow!!! I will forever be grateful to Jessica, Team Macias and Whissel Realty!

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Response from Jessica & Russell

 

  

04/01/2014 - bbeaule
Bought a Single Family home in 2013 for approximately $350K in Escondido, CA.

After having two unethical and just plain wrong realtor experiences, one back East to sell our home, the other in San Diego, my husband and I wondered if there were any realty professionals left with a conscience. We hit the jackpot when we found Jessica!!

From the onset, even in emails before meeting, I knew we could trust her. Though we met mostly with Jessica, she consulted with Russ many times. Throughout the process of buying our home, Jessica was upbeat, professional, detailed and thorough, knowledgeable, did not push, was friendly and always had a smile. We always felt like she was committed to our needs and did not push. Jessica listened well and took the time to explain and why. Though we knew she was very busy, we never felt rushed and believed she was working for us. We even had a sense that she really liked what she was doing and it showed. Jessica is really good at her job; follow up was extraordinary.

Outside the office, Jessica and Russ are truly wonderful people with a sense of values. Both of them attended our house warming party and we've even met up for wine and chit-chat. It's been a year since we've bought our home, and remarkably, Jessica still remembers details of our lives and asks about them. Without reservation, we highly recommend TeamMacias for your home experience.....10 stars for good honest realty professionals!!

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Response from Jessica & Russell on 04/04/2014

This is why I love my job! I get to work with amazing people and help them make one of the most important decisions of their life. It truly is rewarding to do what I do. Thank you so much! Your kind words mean more than know. Look forward to grabbing a glass of wine next month!

 

  

03/24/2014 - michael druhl
Bought a Single Family home in 2012 for approximately $300K in Santee, CA.

It was pleasure to work with Jessica and Russell during our first home purchase. Jessica and Russell have also been very supportive during our first year and a half of home ownership with great points of contact for our home improvements. Thank you and we look forward to working with you again.

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Response from Jessica & Russell on 09/10/2014

Thank you so much Mike for the kind words. I truly appreciate you giving me the opportunity to help you find/buy your home! You have done some great improvements too :) Take care!

 

  

03/21/2014 - shanflah13
Bought a Single Family home in 2013 for approximately $400K in El Cajon, CA.

Jessica was wonderful in helping me and my husband find our first home. She always worked with us on availability and if we saw a house nearby in a neighborhood we liked she called right away to see if we could get in to look. She was fast and professional and we'd recommend her to our friends and family.

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Response from Jessica & Russell on 04/08/2014

Thank you so much Shannon! It was so great working with you. Say Hi to AJ from me!

 

  

03/21/2014 - tmat3000
Bought a Single Family home in 2013 in Skyline, San Diego, CA.

Jessica was absolutely wonderful in our whole house buying process! It was my and my husbands first time buying a house and she explained everything to us in a way that we could really understand. She was prompt in her responses to us and always kept us in the loop. She was honest about her knowledge of houses and areas. Jessica was a huge part of our lives for a few months and we so greatly appreciate her kindness, advice and positivity! We would recommend Jessica to absolutely everyone that needs a realtor!

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Response from Jessica & Russell on 04/08/2014

Tara, Thank you SO much for your kind words! I am so honored to have been able to help you and Lemec find your home. You are great people and it was a pleasure working with you :)

 

  

03/05/2014 - mitchelldave48
Sold a Single Family home in 2012 for approximately $375K in Santee, CA.

Russ and Jessica sold our home in Santee. The process was unbelievably quick and stress free. I have never had realtors that were this responsive. We were able to reach one of them at all times. This was the best experience I have had after selling multiple properties.

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Response from Jessica & Russell on 04/08/2014

Thank you so much! It was great helping you with the sale of your home :) Take care!!

 

  

10/09/2013 - vskomirain
Bought a home in 2013.

Russell were very patient and helpful. He helped us going through the entire home purchase process. He was able to answer all our questions timely. We are extremely happy working with Russell.

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Response from Jessica & Russell on 04/08/2014

Thank you so much Can for your kind words. It was great helping you and your wife find your home. Hope you are both doing well!