Very professional. Alice and Jim are experts in the Libby area. Alice will work with you and tries hard to understand your needs so she can provide exactly what you are looking for. She really works hard on making your dream come true. They are very accessible, they respond to my requests within minutes most of the time. We did a long distance transaction and had an excellent experience. Now that we are locals they are willing ready and available to take you to showings almost any time. Great people to work with!