Tello was friendly, professional, extremely helpful, very knowledgeable of the housing market and about the area, and very accommodating. My husband and I decided on short notice to move closer to our hometown and Tello took 2 days to show us 27 houses on a week's notice! His communication is excellent, we knew he'd help us in anyway he could. I would definitely suggest working with Tello, he'll work hard to help people find a house they'll be happy in and you can always count on him to keep you informed and know that he really cares enough to help whenever you need it. Buying a house is a HUGE decision and I don't think we could have found a better real-estate agent to help us find a home!