We really really enjoyed working with Terry. We were first time home buyers and brand new to the area. Terry was so supportive and patient with us. We were trying to decide to rent vs. buy and he was never pushy at all and actually encouraged us to rent if we couldn't find the perfect house. He walked us through every step of the process and never asked us to sign any contracts or agreements until we were putting in our offer, but we did appreciate that he gave us the documents up front so we knew what to expect. Terry was on top of everything from the beginning. While we were looking at houses, he was inspecting them - pointing out work that would need to be done and sharing information about the neighborhood, including a few very important things (such as possible new highway construction). This made a significant impact on our home choice. In the end, we were stuck between a few different houses and Terry helped us look at all the pros and cons and very gently edged us towards the right one, we couldn't be happier. When it came time to put in an offer, Terry had everything covered, he remembered me mentioning Radon once several days before and wrote that into the offer knowing I would want it. We really felt like he took care of us. Closing with Terry was effortless and we left having a great relationship with the sellers which really meant a lot to us.