Ratings & Reviews

 

  
 

07/09/2014 - leslie756
Sold a home in 2014.

Kathleen and Fintan were wonderful to deal with from day 1. We met with three local realtors from the area and Kathleen and Fintan came fully prepared with comps and market information. They went through a detailed presentation going over their marketing and advertising resources, many of which were services done in house within ReMax. Photography of the home was set up immediately and they connected us with a stager who was able to really help us prepare the home. We were able to sell the house and obtain asking within a week of putting it on the market. Once the offer was made and accepted, Kathleen kept us informed throughout the entire process and we closed within a month. We couldn't have been more pleased. We would highly recommend this team to anyone looking to sell their home in the North Shore area.

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05/29/2014 - zuser20140529134714907
Bought a Single Family home in 2014 in Swampscott, MA.

Kathy Sullivan was the seller's agent for a house we recently purchased, but--given her commitment to finalizing the sale and her responsiveness to our needs as well as the seller's--she felt more like our own agent.

She worked around-the-clock under difficult conditions (an unsure seller and our complicated finances, for example), and her ability to manage both sides of the transaction is undoubtedly what made everything work out as speedily and as cleanly as it did. Professional, knowledgeable, responsive, and warm, Kathy is an ideal agent to have on your side. We highly recommend the Sullivan team for any real estate needs.

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04/13/2014 - Dan Curtin
Sold a home in 2014.

I'm an investor. Terry and Kathy are THE most knowledgable, experienced and effective real estate brokerage team on the north shore. From pricing, listing, negotiating and closing the deals, they are the best ! Over the last 25 years I've bought through them and sold through them….and wouldn't switch. NO they didn't have to pay me to write this. They are simply the best.

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03/27/2014 - user2481708
Bought a home in 2014.

Kathy and Terry Sullivan are the most amazing brokers to work with. They make every single step of the way easy and stress free. Their knowledge of real estate and the value of it is impeccable. If you are someone that is actively looking for real estate, they are the ones for you. They are go-getters and they will not let you down. They value time and they always make the deal work for you in the time frame you wish. We have worked with Kathy and Terry on several property transactions and they are the brokers that we keep coming back to. We highly recommend the Sullivan Team for anyone who is looking to buy real estate.

Kim and Greg

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03/25/2014 - jasonmohaghegh
Bought a Single Family home in 2014 for approximately $650K in Salem, MA.

After my first conversation with Terry Sullivan, it was suggested that I collaborate directly with his wife Kathy given her specific understanding of Salem's historical district (which was the area my partner and I were most interested in pursuing). Since then, I have come to know Kathy quite well and hope to capture here at least some of the amazing commitment that I have witnessed in that time.

Stated simply, my experience working with Kathy these past months to find a house has been absolutely ideal--she is a truly exceptional agent (and a wonderful person) without whose guidance, generosity, and knowledge I would have found this task quite impossible to navigate. In all sincerity, I could not have envisioned someone more tirelessly dedicated, considerate, attentive, and insightful to help me through this complicated process. From our initial meeting, whereupon she sat down to explain in depth all of the intricacies of purchasing a home in the area, to our final closing day, Kathy showed the most remarkable loyalty and kindness to me as her client. She responded immediately to every call, graciously spent hours of time on the phone analyzing whatever situations arose, and accompanied me on every visit, walk-through, and meeting with contractors, inspectors, and lawyers. It was undoubtedly a complex and even labyrinthine journey at certain moments, and so Kathy's continual presence at every phase proved invaluable time and again. Beyond this, her expertise in searching the housing market was unparalleled; her evaluations of the various properties we visited were honest and fair-minded, and we ended up finding a number of outstanding places to choose from. Lastly, now that we have recently bought our first home together and have excitedly begun some different renovation projects, Kathy has gone above and beyond in putting us in touch with the best crafstmen in each area in order to ensure an excellent experience into the future. I note this fact as an irrefutable testament to her character and devotion: though her official business with us is concluded at this point, she is still the first person I call for consultations on every last facet of the house, and she always extends her advice and willingness to help without hesitation. Suffice it to say, I count myself as exceedingly fortunate to have crossed paths with the Sullivan Team and am forever grateful for the phenomenal service and support that they provided to us at every turn.

Flawless--I could not recommend them more highly.

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11/12/2013 - Seascial51
Sold a Single Family home in 2013 for approximately $400K in Salem, MA.

Terry and Kathy Sullivan handled the sale of my home with utmost professionalism. They explained in detail all aspects of selling a home. Their research and knowledge of the area, their prompt responsiveness to my calls, and pricing my home, exceeded my expectations.

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08/07/2013 - user84728044
Sold a home in 2013.

I just finished transactions #6 (sell) and #7 (buy) with Kathy and Terry over the past 18 years. I know from experience that no matter what a transaction spits out, they will handle it. And once again they exceeded expectations.

Terry, with his amazing analytical skills, is a master at pricing to sell. It may not be what you wished you would get, especially these days, but it is the price that will be supported by the market and sell your house. Too many deals fall apart at appraisal...you gotta have the comps. Terry is also a master at pre-sales improvements - what really sticks out as "tired" and what will make a house zing!.

Kathy, with her abundant enthusiasm and relentless attention to detail, is a force to be reckoned with. If she is not busy reporting out to you, she is behind the scenes making 42 phone calls to ensure your deal works. She knows her markets...gets to know her clients...goes to EVERY inspection and EVERY closing...and works behind the scene to smooth out bumps you didn't even know existed. Her most value add is in the stuff you don't see....smoothing waters, resolving questions, following up.

Bonnie, who never gets the spotlight, also deserves a lot of praise. She keeps Kathy on track, makes sure every T is crossed and i dotted, does great marketing work, and makes sure nothing falls through the cracks. Not an easy task - kind of like herding cats.

All together, a great team backed up by a great support team...the stager, the handidude, the electrician, the plumber...the radon guy....the bug guy... Kathy has a stable of experts ready to solve problems that are magically instantly available and reasonably priced.

Kathy, Terry, Bonnie - love the new house. We all know it is "temporary" - I will be selling in 8-10 years - and you know who I will go to....again.

Thanks

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04/25/2013 - user1745448
Sold a Condo home in 2012 for approximately $225K in Beverly, MA.

After a year of trying to sell our condo with no success we decided we needed a change. An open house a couple streets over from our condo led us to the Sullivan Team. Kathy was at the open house interacting with potential buyers and seemed very knowledgeable of the area. At home we looked at their website and knew then why our condo wasn’t selling, it wasn’t being marketed properly. We contacted Kathy and set up an appointment. From our very first meeting we could tell this was going to be a different experience. They had the knowledge and resources to get our condo sold even in a slow market. The photos they took of the condo were beautiful and the way it was presented on their website certainly caught the attention of many more buyers then we had seen in the preceding months. Our prior photos which we were told were fine we believe were the reason so many people looked online but never set up an appointment. Within 10 days of listing we had an accepted offer on our condo. Kathy, Terry and Bonnie handled every step of the transaction with unmatched professionalism. We thank them for helping us move forward in our quest for a single family home.

At the same time we also needed to list my father’s condo for sale, it was a unique one bedroom condo with 550 square feet. Again the photos were beautiful and once it was listed on the MLS the phone calls started coming in and within 24 hours of listing we had a full price offer.

Their understanding and knowledge of the market allows them to accurately price properties and market them to capture the attention of the most buyers. They know how to properly present a property for sale and most importantly they know how to get the deal closed.

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08/28/2012 - user0163381
Sold a Multi Family home in 2012 for approximately $350K in Lynn, MA.

"We have engaged the Sullivan team in both a home sale and a purchase in the past 5 years. Thoroughly professional, skillful and (yes) kind. They are a nonpariel, on a level above the rest of the field when it comes to attentiveness and guidance through the quagmire of inspections, negotiations, banking and closing. I would not hesitate to recommend them to family and friends."

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06/06/2012 - user546828
Sold a Condo home in 2012 for approximately $225K in Peabody, MA.

I worked with Kathy Sullivan to sell my mothers condo. Within a month we had a good offer, and within two months we closed on the property. Very impressive in this "soft" market. Kathy was very attentive to detail, extremely professional, and most importantly to me - she kept me in the loop with regular communication. I will highly recommend Kathy and the Sullivan Team to my friends and family. Karen M. Peabody MA

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