I've known Tracey since 2001. She's mastered the tricky combination of being both professional and very down-to-earth. She's easy to work with and has never steered me wrong. She'll give her opinion when asked, but makes it clear it's really the client's decision, not hers. She was patient with me when I needed time to figure out what I wanted to do, then was right there when I was ready to list my home. I'm currently wading through the escrow process (as the seller, for my first time) and she's been right on top of things. I would recommend her in a heartbeat & wish I knew of more people doing real estate stuff, so that I could recommend her.