Bought a Single Family home in 2012 for approximately $250K in Highlandtown, Baltimore, MD.
After renting in Canton for 5 years I decided to look for a house to buy. Bob was very knowledgeable of the area and showed me many homes that fit my laundry list of "must haves." He found me exactly what I was looking for and I couldn't be happier. Anytime I had a question he was always available to answer my questions and offer advice. When issues arose he was quick to problem solve and to offer guidance and support. His work did not end at settlement, I still go to Bob with questions and he quickly responds with answers. I'm very grateful for his help and guidance through the home buying process. I was a first time home buyer and overall had a very positive experience and would recommend Bob to anyone.
Bought a Townhouse home in 2011 for approximately $300K in Upper Fells Point, Baltimore, MD.
Our daughter relocated to Baltimore for a job and after living there for 6 months in an apt. where she was paying significant rent, we suggested she begin looking for a place of her own. She knew which neighborhoods she liked and had a good idea of what she was looking for in a house. We got Bob's name from a realtor friend of ours because we live outside of Philadelphia. We liked him instantly. He listened to our daughter and also to our concerns, as parents. My daughter was looking online and Bob began emailing all of us listings that seemed to meet the criteria we were looking for. On our first day out with Bob, she found a house which really captured her heart. We counted on him to advocate strongly for her in negotiations as well as all through the mortgage underwriting process. He always kept us in the loop because he knew we felt anxious about her first home purchase. When there were hiccups along the way, he was readily available and able to work them out. We felt like he became a surrogate in our absence. He recommended good people to work with including the inspector and the title agent. He did a preliminary walk through to make sure everything the inspector wanted repaired was done, so there would be no delays @ settlement. Then we arrived for the real walk through and the list was absolutely completed and then some. We still keep in touch. There have been some minor problems that needed to be addressed and Bob has continued to help out with those. He just doesn't walk away after settlement because the deal is over. He wants to make sure everything is continuing to be okay. To us that is the definition of a full service real estate agent.
Great team of real estate agents! Provided step by step guidance through the entire home buying process. This was our first home and we were clueless about the procedures but the Wiley team made it so much easier.
Bought a Single Family home in 2011 for approximately $350K in Westminster, MD.
We couldn't be happier with our service from Bob. We closed on our house on Oct. 28th and Bob was there every step of the way. His customer service and knowledge of the market was stellar. Both Bob and Roxanne took the guesswork out of the buying process. They were uprfront and had quick responses to all of our concerns. This is our second time purchasing a home and the experience working with The WIley Group was far superior to our first one. Bob was genuine and honest and a complete pleasure to work with. I highly recommend working with him.
Trying to find a real estate agent online was a process that my family and I were anticipating to be overwhelming and stressful. When we were using Zillow to narrow down our search, Robert Wiley and the rest of their Baltimore based agency was exactly what we needed. With a tight deadline to find a property, visit walkthroughs, go through all the necessary paperwork, and settling on our new residence they were helpful beyond our expectations. They were prompt on responding to all of our questions and concerns, helpful and clear on the steps to new homeownership, and honest in knowing about the Baltimore area. When we decided to settle we faced a lot of unusual circumstances and situations in which they handled with ease and made us feel 100% comfortable with our decision from beginning to end. Team Wiley went above and beyond even making sure that we would enjoy our new life in the city with a packet FULL of information, things to do, sights to see, and general information about Charm City. Highly recommending Team Wiley would be an understatement as they made my family and I feel like they were helping out a close friend or family member find their new home. The Wiley team was WONDERFUL, friendly and definitely #1. We have and will continue to recommend Team Wiley for your next home search.
I recently bought a house in Butchers Hill with the help of the Wiley Team. I had a great experience and would highly recommend them. My fiance and I were first time buyers, and Bob Wiley walked us through the whole home buying process. He was there for every step of the way before and after purchasing our home. He answered all of our question and was also very resourceful. During the process he made us feel confident that we were making the right purchase. So far we are happy with our home purchase. Thus far the Wiley Team has been helpful and continues to answer our questions.
Bought a Single Family home in 2011 for approximately $200K in Canton, Baltimore, MD.
I recently used Bob & Roxanne to purchase my first home in Canton and can say without a doubt that I will use The Wiley Group whenever I'm buying or selling real estate in the greater Baltimore area.
Bob, Roxanne & Peter were very responsive and made sure that I was informed through every step of the buying process. They also followed up after the paperwork was signed and the sale was made, which is the true definition of customer service.
Bought a Single Family home in 2011 for approximately $250K in Middle River, MD.
I had a wonderful experience with this agent and would recommend him to anyone. From our very first meeting he was kind, knowledgeable and helpful. He presented me with market information I needed to decide if I was going to move forward with purchasing a home. I felt very comfortable with him and felt that I was in good hands. He educated before and all throughout the process. I highly recommend him and his real estate partner Roxanne.
Not only did they sell our house, but it only took 2 months!! My
wife and I were thrilled that they were able to sell our
house in this difficult housing market. Roxanne's marketing efforts,
accessibility, and professionalism made all the difference. I would
also like to commend Peter for going above and beyond to help
coordinate various parties involved with the transaction. Their team made our lives so much easier.
Within a few hours of emailing Roxanne our house "wish list" she was emailing us potential places. She did her research prior to showing the homes, and she was honest about potential deal-breakers. Additionally, she was super flexible with our schedules and met us at some locations at 7 or 8 PM.
After we decided on a house to rent (the second one she showed us), Roxanne managed to negotiate very well on our behalf with an owner who was across country. She made it easy to get the business done, and we promptly received emails of all major documents. She helped introduce us to the property manager, and she made sure we had communicated with each other before we moved in. She even got us the keys a day early. She was still answering questions and checking in on us to make sure we loved the place even after we had been in the property a few weeks.
I endorse Roxanne and Bob unconditionally. Whenever I hear of coworkers looking to rent or purchase in Baltimore, I suggest the Wiley group. When I buy a home in the city, they will be the ones I call.