We found a Zac Team property on the market, then had the good luck to connect with Jon Kettering to show it to us. While that property didn't work out, Jon did a great job of finding the right one for us. He stuck with us on a grueling 'stop-start' loan process and gave great advice (which we didn't always heed, regrettably).
At one point on the journey to the closing table we felt we were almost home, only to be find ourselves back at step one. We had to extend the close at least three times. When we at last were at our closing, Jon told us a personal story of his own that paralleled our experience (about bike riding of all things!), which really let us know he understood our feelings and frustrations. He helped us 'get back on the bike' and keep riding. Thanks to Jon and the Zac team (and to Karen Shumski at Silverton Mortgage, who was not only a great advocate for us with the underwriters, but was fantastic with our twin boys at the close).… MoreLess