At Those Callaways, we don't make our clients dependent on a single agent. We empower our clients by serving them as a team. Each Those Callaways agent specializes in a step of the process and is guided by only one rule – Put the Client First!
Through honesty, competence, and care we keep you in charge.
At Those Callaways, your needs are number one. Your criteria, your schedule, your need for communication, your goals, and your dreams are all that matter. You must be apprised of everything. All decisions are yours and you must be fully aware of all the facts to make good ones. Be served. Be pampered. Be put first.
Our Story –
My husband and I were first licensed in 1996 and we were terrible agents. Our broker kicked us out of the new agent class. Our first contract was a fiasco. When a neighbor asked us to list her home we told her, "You don't want us. We don't know what we are doing." Then – we changed.
We tell the story in our book, Clients First. We were 90 days into our careers when we decided to undo a deal. We represented both the buyer and the seller and it amounted to a lot of commission. Our seller was also buying a new home and our buyer would want to sell their home if we could only make a deal. But, it was too much house for our buyer and their low offer was too little for our seller. After eight counter offers back and forth they were still $5,000 apart. We knew it was a bad deal for both sides. We told them so and went home with nothing.
The next morning, we were changed. We could no longer just tell people whatever they wanted to hear. We had to tell them the truth. We could no longer bumble along. We had to become competent. And most of all, we could no longer care about the money and our needs. All that mattered from that day forward was our client's needs. We had to put our clients first.
In the years since, we have served more than 5,000 clients. They bring their family and their friends. They speak kind words and recommend us over and over because we give them a unique client experience.
EVERY DAY – We continue to be very much hands on in our business. In addition to overseeing team operations and contract negotiations, we counsel new clients, guide current clients, and chat with past clients every day. We would love the opportunity to personally serve your real estate needs and put you first.