Tim Cook is a knowlegeable, dedicated, diligent, savvy, very customer friendly Agent, who goes the extra mile to make his customer(s) happy. He is a good listener and he shows great interest to find what the customer needs. My husband and I have looked at numerous homes before we found what we really liked. Tim Cook was with us all the way and kept us informed on the progress. It was a true pleasure working with Tim Cook on this project and we are positive that we will ask him again to help us with the next one. It is usually difficult to find someone who cares, but in this case, we locked out the first time. He's a true blessing to us and we now consider him and his family as friends.