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We connected, but it did not work out. Looking in Kishwaukee Glen, Rockford, IL 61109
I contacted Mr. Henry since his name was displayed on a sign in front of a property I was interested in.. turns out that the property was not technically his listing... and he put his sign up prematurely. Regardless, since it was a forclosure I wanted to make an offer ASAP... I was told to wait by Mr. Henry until the paperwork was completed. I finally realized what was going on... and I called the "active agent"... long story short. If I waited for Mr. Henry I would have lost the property.
Business Ethics 101 Mr. Henry...
Response from Todd Henry on 10/13/2014
Shelly- Sorry to hear that you were unhappy with the way that foreclosures sometimes work out. I completely understand what a frustrating process that it can be. The foreclosure company that was handling this property told us to put up the sign when we did and unfortunately the paperwork took longer than expected. The "active agent" that you contacted was actually the previous listing agent that lost the property with the foreclosure company. Hope that you are happy with the new house and I am sorry that I did not communicate with you better letting you know how the foreclosure company does them. It was our first time working with that specific company so we weren't really familiar with their process either.
Bought a Single Family home in 2014 for approximately $150K in Byron, IL.
Team Henry just assisted my family in the purchase of a new home this week. This is the 2nd time our family has used their knowledge and expertise to find us the perfect home. From the minute of our first phone call, to the time of closing, we received superior service. We requested many last minute house showings and they were always more than happy to make the appropriate calls to get us into the houses promptly. What I appreciate the most about Team Henry is they truly want to find you a house that meets your personal and financial needs. It's not just a sale for them, they really care about you and make you feel like family. We also had a few problems that were found during the final walk through the night before closing. They made it a top priority to resolve the issues, moving the closing back a few days to insure that we were completely comfortable and ready to move forward. Could not ask for better realtors to deal with.
Buying a home with Robin was a breeze. She is very friendly and personable, making it a very enjoyable process. She was always there when we needed to contact her or meet up with her. She went above and beyond for us. I would highly recommend Team Henry!!
Working with Todd Henry was an amazing process. He was very helpful and could answer all my questions I had. Being a first time home buyer is overwhelming but he made it quick and stress free. Great person to work with I would highly recommend him, and would use him for the next house down the road.
Todd and robin did a great job on helping us purchase a foreclosed home recently. They knew how to correct all of the listing mistakes that the listing agent had made including flood plain and school district information. This was our second home purchase we had made from them. They did a great job negotiating a lower price for us on the first home.. They are alway very knowledgeable about the market conditions and home prices. They always were quick get information to title company and bank. This make purchasing an easy process. I would highly recommend them!!!
When buying our house, they were very patient with our choices in what we wanted. By the time we were ready to make our purchase, they had helped us go through many houses until we found the place we wanted. Plan on using them again when we go to sell our house here in the future, and buy a new one.
Todd is a great agent. My family and I just wanted to look at potential homes in a certain price range and Todd without any hesitation pulled various listing for us. He did not rush or get impatient with us, but allow my wife and I to soak everything in. He wanted us to make the best decision. I actually found a foreclosure and Todd quickly got us in to see the house. The house was owned by HUD and was heading to auction. We loved the house and Todd helped us get it at auction for the price we wanted. The house was ours in 30 days.
I was a first time home buyer and I would highly recommend Todd Henry. He was very knowledgable and helpful. He answered and explained all of my questions step by step and was very easy to get ahold of.
Team Henry sold my house during a very difficult time in the housing market. They were there for me 24/7 and always answered any questions or concerns. Robin and Todd are very knowledgeable about the latest listings and were available to show them. I also purchased my house thru them and so did my daughter. They actually put in an offer on a house for my daughter during a party they were hosting. I don't think that you would find a team that would work harder to either sell your house or to purchase one.