Broker / Owner

Specialties:
Buyer's Agent,
Listing Agent,
Relocation,
Foreclosure

Ratings & Reviews

We met Tom Rott through a mutual friend who helped us find both of our rescue dogs ?. The first time we met up with Tom he had a game plan. As we discussed what we were looking for, he was quickly able to adapt and determine the best strategy to find us a house we loved in our price range. Each house we visited Tom was helpful in identifying advantages/disadvantages, always keeping in mind resale value. Tom was able to talk us through each step of the house buying process and was never annoyed to answer our novice questions multiple times! As an early riser, we usually woke up to a detailed email answering all of our questions and offering solutions. Tom also knows a great deal of vendors from lenders to handymen. We would absolutely recommend working with Tom, he is very knowledgeable, responsive, and goes the extra mile to help with anything through the entire process!

  

05/25/2015 - ripley lindsey
Bought a Single Family home in 2015 in MLK 183, Austin, TX.

We met Tom Rott through a mutual friend who helped us find both of our rescue dogs ?. The first time we met up with Tom he had a game plan. As we discussed what we were looking for, he was quickly able to adapt and determine the best strategy to find us a house we loved in our price range. Each house we visited Tom was helpful in identifying advantages/disadvantages, always keeping in mind resale value. Tom was able to talk us through each step of the house buying process and was never annoyed to answer our novice questions multiple times! As an early riser, we usually woke up to a detailed email answering all of our questions and offering solutions. Tom also knows a great deal of vendors from lenders to handymen. We would absolutely recommend working with Tom, he is very knowledgeable, responsive, and goes the extra mile to help with anything through the entire process!

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05/21/2015 - zuser20140528132412511
Bought a Single Family home in 2015 in Austin, TX.

Tom helped us relocate from North Carolina. I was able to fly out to Austin for a day and a half and Tom helped me squeeze around 15 house visits in, adjusting our schedule and the houses we visited on the fly! He was extremely knowledgeable about all aspects of the home buying process - loans, repairs, taxes, safety, etc. We simply told him what we liked and he did the rest. His super fast responsiveness was crucial in helping us get our home purchased in a housing market where things were going fast! Thanks, Tom!

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05/09/2015 - jdinsbca
Bought a Single Family home in 2015 in Cedar Park, TX.

It was a pleasure working with Tom on my home purchase. I appreciated his professionalism as well as his knowledge. Tom was very thoughtful about sending lists of reputable service providers, tasks to be done and even a maintenance checklist after purchase. Overall, Tom made the whole process much less stressful than I could have hoped for. I’ll definitely call Tom again when I need a Real Estate Agent!

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05/06/2015 - MichaelSpencer8
Listed, but didn't sell my Single Family home in 2015 in Austin, TX.

Despite all the glowing reviews on this site, which admittedly convinced us to seek out Tom's services, we had a horrible experience with Tom. Maybe he's great as a buyer's agent, but as a seller's agent - I can only say look elsewhere. Tom was all over the map with us. From when or if we'd have an Open House, to the listing price (which he blew so badly he ended up recommending a price reduction after only 5 days on the market), to actively marketing the home, it was shambolic. When questioned about his approach or his strategy, he was rude, unhelpful, and dismissive. Rather than doing the right thing and calling us when it was clear we were getting upset by his inconsistent messaging and behavior, he chose to hide behind emails rather than pick up the phone or have an in-person conversation. Suffice it to say I was very disappointed by Tom and his level of service. I would not recommend him to anyone. The only good thing he did for us was allow us to cancel our Listing Agreement with him.

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04/03/2015 - timothy e hanson
Bought a Single Family home in 2015 in Austin, TX.

I cannot say enough about how great Tom was as a buyers agent. I contacted him through Zillow based on other reviews and would like to leave my own now. Tom's knowledge, responsiveness, professionalism far exceeded my expectations for an agent. I typically make my decisions based on online reviews and contacted Tom initially based on others' reviews rather than contacting someone just because they were a friend of a friend. I am really glad that I did; I would not have been able to do it without Tom. Purchasing a house in Austin is getting to become quite competitive and Tom guided me through a several offers and ultimately closing.

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03/25/2015 - user9701433
Bought a Single Family home in 2015 in Austin, TX.

I found Tom Rott on Zillow. His many plaudits on this site and other sites are richly deserved. I've dealt with many real estate agents over the years and I can confidently say Tom is the best there is.

He's the consummate professional and always goes the extra mile to assist you. He's patient and an absolute pleasure to work with. We always looked forward to his emails as they were always detailed, thoughtfully compiled and helped us understand every leg of the process in plain and simple terms. He works for you even after the closing...checking in, reminding us about household upkeep etc. I've never seen any agent do that! Research no more - just hire him!

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12/27/2014 - gnattie12
Bought a home in 2014 in Carl, TX 78747.

Tom was able to help us find a rental home when we first moved to Austin and then helped up find our home when we were ready to buy. He made everything easy for us along the way. We had SO many questions during our moving process and purchasing process and he answered them in a VERY quick manner and in great detail. With every answer he gave he would also give reasoning as to why that was the answer and that made us feel very informed and empowered.

Tom was great in every aspect. He was very respectful toward us and our decisions and our wants and desires. He cared about us and genuinely wanted us to be happy. He made the home buying process enjoyable and fun.

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11/03/2014 - roberthamner3
Bought a Single Family home in 2014 in Austin, TX.

Tom was great. He quickly figured out exactly what we were looking for, was patient when what we thought we wanted turned out to not be what we wanted, and was willing to help with multiple things post-sale that he was under no obligation to help with. He was also very quick to respond and never harassed us about anything.

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10/29/2014 - martyjiminez
Sold a Single Family home in 2014 in Round Rock, TX.

Our dealings with Tom started around 2009 when we wanted to sell our house in Round Rock. Tom was professional, courteous, knowledgeable about the area and the market, and provided excellent advise. We were unable to sell our house, at that time, but Tom provided excellent assistance and advise in renting our home until the market picked back up. We rented our home for a little over 3 years, and Tom not only helped find the right tenants, but also served as our point of contact In helping find contractors, etc. His services were extremely valuable to us, and his advise over the years unmeasurable. My wife passed away last year, and when I wanted to sell the home, I don't know what I would have done without Tom's advise, guidance, and expertise. Over the years, I have had the opportunity to deal with numerous real estate agents, and without hesitation, Tom is head and shoulders above all of the rest. In my opinion, Tom is not only the best Real Estate Agent I have ever worked with, but one of the finest people you can ever met.

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10/25/2014 - user66768879
Bought a Condo home in 2014 in Austin, TX.

If I could use only one word to describe Tom Rott, it would be PROFESSIONAL, in every sense of the word.

We chose Tom from the Zillow reviews because he was a 5-star local specialist. He was the THIRD agent that we met. The first one was introduced to us by a friend, and the second one was also a 5-star Zillow agent. However, we were not able to connect with the previous two after we met them in person.

The first day that I called Tom and talked to him, he asked me a few questions about our intentions and ideal home that we are looking for. After we hung up, he immediately sent me an email that recapped our conversation, and included the online search link based on our criteria and also provided us with a detailed schedule of his availability for our first meeting during following 10 days. Being so organized and responsive, we were highly impressed with Tom and expected him to be the agent that we were looking for. After our first meeting with him, we felt very comfortable with him helping us find our new home.

He asked us about our preferred method of contact, which was email, and he always contacted us by email unless in emergency/time-sensitive situations where we were in contact by phone call or text.

Here are his most significant characteristics:

(1) PATIENT: I am the type of person that wants to research all the aspects of the subject thoroughly before taking any action, whether it is buying a cell phone case, or buying a home! Also, as a first time home buyer, I was very skeptical of each step of the process. I knew that although I am going to research every question or concern that I have thoroughly on the internet, I also want to work with an agent that I feel comfortable asking him all those questions and I feel that he is knowledgeable and willing to answer all those questions without any pressure. I asked him lots and lots of questions about each property and sent him tens of emails with questions and questions, but he patiently replied to all my emails in a timely manner with detailed responses.

We are also very fastidious and meticulous and therefore, we expected our buying experience to take a lot more than other people. It took us about 7 months to find the home that fits all our rigorous measures and we saw around 15 homes in person during this time and we never felt any pressure or displeasure from Tom.

(2) KNOWLEDGEABLE, THOROUGH and COMPREHENSIVE: As I said above, He was responding to all of my emails in a timely manner and I cannot emphasize enough that how THOROUGH and COMPREHENSIVE all of his responses were. In answering my questions, not only Tom addressed my concerns, but also looked at things from all angles and brought to light ideas and information that wouldn't always be at the top of my list to think about, which leads to a more comfortable decision making process.

As an example, I can remember once I asked a quick question about a foreclosed property that became available on the market, and he got back to me writing about TWO full pages of email explaining the foreclosed properties, their buying process, the typical problems that we might encounter in that process, and other matters of concern that we should be aware of. He also researched the history of that property or specific conditions of a special type of transaction for that property and explained their effect on us if we want to make that purchase. At the end, he made his recommendation regarding that type of purchase. I was really impressed with the level and quality of service that we received.

(3) MARKET-KNOWLEDGEABLE: Tom was a wealth of information and very knowledgeable about the market and advised us to make very wise decisions and provided solid guidance based on the market conditions. He always explained his strategy and the reasoning behind that.

(4) ORGANIZED: After we found our home and our offer was accepted, Tom sent us a checklist of all the people and professions that we needed to contact and also recommended excellent lenders, inspectors, and contractors. Also, after we were waiting for closing, he sent us another long checklist of things to go through well in advance, as we got close to our time to take ownership, like contacting HOA, setting up utilities, etc. with all the required contact info in one place.

(5) PROFESSIONAL: As for personal behavior, Tom has all the principles of professional behavior at its most, including responsibility, honesty, respect, and trust. We really enjoyed working with him and he set the bar of professional behavior very high (I can feel that in my work environment, as my expectations of professionalism are now much higher than before!)

We had the chance and pleasure of benefiting from his knowledge and skills and we would highly recommend Tom Rott to anyone looking for a real estate agent in Austin, TX.

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