Tom was a great Realtor but I wasn't ready to pull the trigger. We approached Tom a few years ago looking for our home first. Being a first time buyer on a budget I don't feel Tom treated us any differently than his higher budgeted customers. He consistently had his ears to the tracks regarding marketing conditions, trends, and local neighborhood information. We actually ended up making offers on two homes with both being accepted. Unfortunately other issues came into play and my wife and I didn't move forward. Tom completely understood and told us to let him know when we were ready. Although I wasn't able to purchase a home with Tom I did refer him to three of my close friends who were able to.