The agent that I dealt with at McDermott showed me no knowledge of the property. The first time she showed me the property was the first time she had been in the house, her admission. The second time, when she was to unlock the garage, she still didn't have the key. At that time, she pointed out some damage done to the heating unit, by the previous owner. That meeting was a week later. The next day, after previously being told there weren't any other offers, I was told the property was taken. She also exaggerated the work that needed to be done, when she spoke to my contact at the bank, I was to get my loan. The floors, did need some attention, but they were liveable. I this realtor is an example of the norm, the real estate community has big problems.