From the moment I called Trademark Home Inspection, I knew they were the company I should go with. They were very informative about what would be included in the service, and up front about addiitional costs that could be a possibility. During the inspection, the inspector was very through, and explained every step to me along the way. He took his time, and took time to answer all my questions before, during and after the inspection. He offered valuable information about things that will need maintance very soon, and the report provided afterwards was very informative including all things discussed during the inspection as well full color pictures of things to remind me of what was discussed. Highly recommend them!