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Troy Sage

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  • 92592

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AgentTeam

12 Recent Sales (last 12 months)

Broker/Managing Partner (15 years experience)

Specialties:
Buyer's Agent,
Listing Agent,
Relocation,
Short-Sale

Team reviews

The following review is not a sales pitch for Troy Sage and the TSS Realty Group. It is a genuine reflection of our exceptional experience we had with this real estate company and our desire to commend Troy for the extraordinary, above and beyond service he provided us in our search for our home. <br/><br/>Our search, prior to meeting Troy, had left us hopeless, defeated and desperate. We'd been living in a hotel for several months and was fed up with the non-caring attitudes and lack of customer service we'd received from other agents we had encountered. We were in search of a dream home not simply a house. We had very specific needs and wants and had no success in finding what we were in search of and quite tired of our requests being met with an attitude of "not possible. Much to our amazement all that changed the day we met Troy Sage. Our experience with him was real and truthful and far more than we ever expected.<br/><br/>Troy Sage was for us a knight in shining armor! We had spent several exhausting months working with other agents in search of a new home with no success in finding the "right" fit, due in part, to our unusual requests and very specific needs as well as agents caring more about securing a sale than actively listening to our personal needs and wants.<br/><br/>With Troy this wasn't the case! From the first call to the closing of not just a house but our dream home he delivered whatever was needed when it was needed. He truly is a master of his craft. We were absolutely blown away by his expertise, old fashion values and customer service not to mention his very congenial and consistently positive demeanor despite our many needs and demands. Troy never once demonstrated annoyance or frustration with the high volume of homes we were wanting to see and the numerous contracts that ensued in order to have a chance at a home in the very competitive SoCal real estate market. <br/><br/>More so, we noticed that Troy took mental notes of our likes and dislikes as we toured a home and consistently sent us revised lists of homes that reflected those notes down to very minute details such as an angle of a room. He didn't just generate any list but a list that really reflected our needs. He always, with a capital A, made our needs his priority and gave his best, which in our experience with numerous other real estate agents can't be matched or surpassed, despite the very arduous search.<br/><br/>In terms of his expertise, you will not find a more knowledgeable agent! Troy proactively kept us informed of all the steps in the home purchase on an expedited seller's time line. Furthermore, his knowledge base of the market, the laws, the codes, the HOAs is unsurpassed. He is a unequivocally a master of his craft! He is more than a real estate agent looking to make a sale - he is both a professional and a wonderfully refreshing reminder of days past when people mattered more than money made.<br/><br/>We our truly grateful for having had the pleasure and opportunity to work with Troy Sage and the entire TSS Realty group and would recommend him and the TSS realty Group to any one in search of their dream home. Hats off to you Troy and we humbly thank you for your service and are genuinely grateful for the ease at which you made the experience.<br/><br/>M & C Parke Temecula, CA

  

11/04/2013 - melodyfreespirit27
Sold a Single Family home in 2013 for approximately $400K in Temecula, CA.

The following review is not a sales pitch for Troy Sage and the TSS Realty Group. It is a genuine reflection of our exceptional experience we had with this real estate company and our desire to commend Troy for the extraordinary, above and beyond service he provided us in our search for our home.

Our search, prior to meeting Troy, had left us hopeless, defeated and desperate. We'd been living in a hotel for several months and was fed up with the non-caring attitudes and lack of customer service we'd received from other agents we had encountered. We were in search of a dream home not simply a house. We had very specific needs and wants and had no success in finding what we were in search of and quite tired of our requests being met with an attitude of "not possible. Much to our amazement all that changed the day we met Troy Sage. Our experience with him was real and truthful and far more than we ever expected.

Troy Sage was for us a knight in shining armor! We had spent several exhausting months working with other agents in search of a new home with no success in finding the "right" fit, due in part, to our unusual requests and very specific needs as well as agents caring more about securing a sale than actively listening to our personal needs and wants.

With Troy this wasn't the case! From the first call to the closing of not just a house but our dream home he delivered whatever was needed when it was needed. He truly is a master of his craft. We were absolutely blown away by his expertise, old fashion values and customer service not to mention his very congenial and consistently positive demeanor despite our many needs and demands. Troy never once demonstrated annoyance or frustration with the high volume of homes we were wanting to see and the numerous contracts that ensued in order to have a chance at a home in the very competitive SoCal real estate market.

More so, we noticed that Troy took mental notes of our likes and dislikes as we toured a home and consistently sent us revised lists of homes that reflected those notes down to very minute details such as an angle of a room. He didn't just generate any list but a list that really reflected our needs. He always, with a capital A, made our needs his priority and gave his best, which in our experience with numerous other real estate agents can't be matched or surpassed, despite the very arduous search.

In terms of his expertise, you will not find a more knowledgeable agent! Troy proactively kept us informed of all the steps in the home purchase on an expedited seller's time line. Furthermore, his knowledge base of the market, the laws, the codes, the HOAs is unsurpassed. He is a unequivocally a master of his craft! He is more than a real estate agent looking to make a sale - he is both a professional and a wonderfully refreshing reminder of days past when people mattered more than money made.

We our truly grateful for having had the pleasure and opportunity to work with Troy Sage and the entire TSS Realty group and would recommend him and the TSS realty Group to any one in search of their dream home. Hats off to you Troy and we humbly thank you for your service and are genuinely grateful for the ease at which you made the experience.

M & C Parke Temecula, CA

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Response from Troy on 11/05/2013

I humbly thank you for such kind words. It has been, and will always be, the goal of TSS Realty Group to provide Honest, Integrity driven, and Unsurpassed Service to all our clients. I thank you for allowing our team to be of service to you.

 

  

10/08/2013 - blaine conrey
Property manage a Single Family home in Temecula, CA.

While my family and I were stationed outside of the Temecula area, Troy did an amazing job of managing our home for us. His high attention to detail and care that he provided for us and our home was second to none. We never had to worry about any problems that might arise because we knew that he would be right on top on them as if the home was his own. Anyone who is considering renting out their home from outside the area would truly benefit from his services.

Not only was he our property management but he is now a close friend.

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Response from Troy

 

  

06/07/2013 - Tisa Leonard
Helped me rent a home in Murrieta Hot Springs, Murrieta, CA 92563.

BEWARE! LONG REVIEW, BUT WORTH EVERY MINUTE IT TAKES TO READ, SO YOU WON'T MAKE THE SAME MISTAKE BY USING ANY OF HIS SERVICES!!! Initially, last summer, we had a great rapport with Mr. Sage and his team after contacting them for assistance in securing a lease sight-unseen, from another state. I was due to begin my first semester of law school shortly after our arrival to CA, we have 4 daughters that we had to get settled, and our position on the wait-list at Camp Pendleton did not look promising. Troy boasted experience with military re-locations of this sort and appeared to be sympathetic to our situation when we explained that we were seeking a long-term lease (approximately 3 years) for stability during my studies and my husband's deployment. However, it is now evident that he misled us, is only financially driven and extremely unprofessional. After the lease began, Troy served as the owner's "property manager." However, most likely unbeknownst to the owners, the property lacked any meaningful form of "management." He didn't respond to the Move-In discrepancy sheet that we were required to complete which specifically detailed security and safety issues--with the locking mechanism on the entry door, an off-track rear patio door, a spider infestation, among other minor issues. He stated that he had never received the scanned/emailed document. He did however, confirm receipt of the second transmittal, which was simply re-forwarded. *Anyone interested in proof--I keep all email traffic, documentation and texts* In his defense however, approximately 6 months later, after contacting him again, a work order was completed to our satisfaction, which he never physically verified. As a matter of fact, he never verified the condition of the property at all--with the exception of giving us the keys and at the end of the lease, when they were relinquished. Good thing for the owners that our family treated the property as our own and returned it in immaculate condition. Now, regarding that "long-term lease" we were expecting: When we were contacted by Mr. Sage regarding our plans to either renew or complete our current lease and move, we advised him that we were considering a purchase and wondered whether the owner would entertain selling the property. Shortly after, we decided that it would be in our best interest to postpone a purchase until after my husband's upcoming deployment and chose to simply renew the lease, as originally planned. Needless to say, that option was no longer available! We were disappointed when Mr. Sage advised us that since we chose not to buy, then we could only renew on a monthly basis because he needed to proceed with marketing the property. That placed us in a terrible predicament--interruption in my studies, displacing my children at the end of the school year, and essentially having to pay rent at 2 locations to avoid terminating the lease early. We needed to move right away to avoid a 30 day notice to vacate after a buyer was secured--which could have potentially resulted in a law school student and mother of 4 having to plan and execute a move while her husband is deployed! This was expressed to Mr. Sage vehemently, although neither in a disrespectful nor demeaning manner. This past Tuesday, he attempted to redeem himself by providing an explanation that the owner's current financial straits and upcoming deployment required them to sell the property at this point. However, the coincidence was noted that 2 weeks prior, the option to renew was available, UNTIL the idea of purchasing was mentioned! His response infuriated me more because in my personal opinion, it was unnecessarily intrusive to the owner's right to privacy and blatantly unprofessional on his part to reveal their motivation for selling! It further proved my opinion that this individual would "throw anyone under the bus" to protect his own interests! Last, he became extremely defensive, unprofessional and vindictive! SInce he could't find any discrepancies in the 50 minute silent (he refused to communicate with me), walk through he felt the need to point out that we KILLED the grass LOL! The grass that had brown patches when we moved in, the grass that was heavily treated with pesticides for the entire duration of the lease due to two black widow's nests in the rear, and the same grass that had at least 6 large holes burrowed throughout by a colony of ground-hogs that the owner didn't give authorization to exterminate. Furthermore and most hilarious--a portion of our rent paid for a gardener!! Overall, this individual is extremely unprofessional and as a previous home owner and as a FL licensed realtor myself, I am appalled at the disservice he has been compensated for. Please save yourself the time and humiliation by patronizing another real estate "professional" and taking whatever 2 cent rebuttal he offers in response to this very detailed, accurate review with a grain of salt...

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Response from Troy on 08/22/2013

We provide Tenant Placement, and as a liaison between landlord and tenant, but no payments were ever made to my office, as all rental payments were made directly to the landlord. The tenant did ask for a lease longer than 1 year. The landlord offered 1 year lease with an optional extension. Move In paperwork had nothing needing repairs. When repairs were needed they were done in a timely matter. The tenant showed interest in purchasing but never moved forward. We needed to begin marketing the property for sale.The tenant would not allow reasonable showings of the property, and asked to break her lease. I met with the tenant, and the meeting was not only uncomfortable, but down right nasty. She reminded me several times that she is going to school to be an Attorney. When she vacated, the landscaper explained the tenant shut off the water to the sprinklers. Though there was damage the Landlord returned full deposit. This review is absolutely incorrect and borders on slander.

 

  

04/13/2013 - user4506186
Sold a Single Family home in 2013 for approximately $325K in Murrieta, CA.

Troy helped my wife and I buy our first home in Murrieta in 2009. I can't say enough good things about Troy. He is the most professional, reliable, knowledgeable, and personable realtor you could possibly ask for. Troy negotiated for us to get a great deal on our home, and was always there for us when we had any questions or concerns about anything related to our home. You will not find a better realtor than Troy Sage. Troy recently helped us sell our home in Murrieta (2013). He and his team were there for us throughout the entire process. They were always there for us to answer any questions, and made the process of selling our home extremely easy by doing an outstanding job of advertising and showing the home without us having to lift a finger. Troy also property managed our home, and did a great job of getting tenants to rent our home. Troy knows all of the ins and outs of the real estate business, and is a very valuable asset to have if you are considering buying or selling a home. I highly recommend Troy and his team!!!

I would like to also add that the review made by Tisa Leonard about Troy is absolutely false. I know it's false because I was the landlord. Everything she wrote in her review from the grass already being dead when her family moved in to not getting enough notification that they would need to move out unless they were interested in renting the house for a longer period of time, or buying the house, is simply not true. They were given notice months in advance, but they never wanted to commit one way or another (To signing another year lease, or buying the home). When the time came to either sign an extended lease or buy the home, she demanded a month to month lease, which was not financially feasible for my family. When we decided that we had to sell the home, she blew up at Troy who was simply doing his job. Please disregard her review.

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Response from Troy

 

  

03/29/2013 - user9516263
Showed home in 2012.

Marta Donovan, Troy Sage and TSS Realty have been very helpful in providing us informatoin and new listings on homes in the Temecula-Menifee area. We plan to purchase a retirement home in this area. TSS and Marta provide us a weekly update on available housing. Additionally Marta has shown us available homes in the area. TSS is very professional and knowledgeable about the real estate market.

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Response from Troy

 

  

03/23/2013 - user2935337
Bought a home in 2009.

I have worked with Troy Sage for several years, both in the purchase of property and in property management. In all areas his knowledge and service have been excellent. Whether you are buying, seling, or managing property, I hightly recommend Troy and his team.

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Response from Troy on 12/28/2013

Thank you so much for the kind words. Our goal is to provide unsurpassed service and educate our clients throughout the buying and selling process. Thank you for allowing my team and I to be of service to you.

 

  

03/22/2013 - user14708841
We connected, but it did not work out. Looking in Oakridge Ranches, Aguanga, CA 92592

Asked Troy to help me buy a home. He passed me on to an associate who sent homes via e-mail. I e-mailed both of them to request 15 minutes tof their time to show them examples of the type of home I was looking for. He did not respond. Although he lived around the corner from me never stopped by to talk.

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Response from Troy on 03/27/2013

There was a period when I had family members in the Hospital and at the same time one of my agents was not performing as the agent should have. I apologize for any oversight and the poor customer service. Also the agent working for me is no longer at our firm. I would love another chance to be of service to you. Please accept my apology and thank you for the constructive criticism, as our mistakes help us better ourself and grow.

 

  

03/22/2013 - user4438446
Sold a Condo home in 2012 in Murrieta, CA.

Troy Sage has a extensive and intimate knowledge of the community and its real estate market. His knowledge and tireless effort on behalf of my family during our home purchasing process in Murrieta made the entire process worry and stress free. I would highly recommend Troy to anyone who needs any real estate needs.

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Response from Troy on 03/27/2013

Thank you so much for the kind review. I look forward to being of service to you and anyone you know.

 

  

03/22/2013 - user80076461
Bought a home in 2008 in Oakridge Ranches, Aguanga, CA 92592.

Troy helped my husban and I buy a home. He was very helpfull and walked us through everything and was great negotiating. Troy is a pleasure to work with.

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Response from Troy on 03/27/2013

Thank you so much for the kind review. I look forward to being of service to you and anyone you know.

 

  

03/22/2013 - user92091386
Found a tenant for a Single Family home in Canyon Lake, CA.

Troy knows and understands the IE market inside and out and had our property rented before the current tenants were scheduled to move out. He had the property listed, marketed and shown within days.

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Response from Troy on 03/27/2013

Thank you so much for the kind review. I look forward to being of service to you and anyone you know.