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Troy Sage Reviews

Troy Sage
Broker/Managing Partner (14 years experience)
12 Recent Sales (last 12 months)

Specialties:

Buyer's Agent, Listing Agent, Relocation, Short-Sale

 
- Will never recommend
03/22/2013 - user14708841
We connected, but it did not work out. Looking in Los Ranchitos, Aguanga, CA 92592
Asked Troy to help me buy a home. He passed me on to an associate who sent homes via e-mail. I e-mailed both of them to request 15 minutes tof their time to show them examples of the type of home I was looking for. He did not respond. Although he lived around the corner from me never stopped by to talk.
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Response from Troy on 03/27/2013
There was a period when I had family members in the Hospital and at the same time one of my agents was not performing as the agent should have. I apologize for any oversight and the poor customer service. Also the agent working for me is no longer at our firm. I would love another chance to be of service to you. Please accept my apology and thank you for the constructive criticism, as our mistakes help us better ourself and grow.

 

- Highly likely to recommend
11/10/2011 - KConrey
Bought a Single Family home in 2011 for approximately $325K in Temecula, CA.
We didn't only work with Troy, but with another key player on his team, Marta Donovan. Both of them deserve a lot of praise. I contacted Troy after seeing some video of real estate on YouTube that he had uploaded. The thing that appealed to me was that he was telling the TRUTH about the property he was videotaping. He was noting pet smells, damages, etc. and giving a very honest opinion. I have worked in real estate in the past and I have had experiences with a really terrible realtor when I bought my first home many years ago so ETHICS and INTEGRITY were a really big deal to me when finding a realtor.

I don't know what it is, but so many people think they need to try hard sales tactics which does not work well with my generation. I wasn't looking for a "rainmaker", I was looking for a human being who wasn't so wrapped up in sales tactics and stratagems that they were relatable and listened to their clients and I really think we found that in Troy and his team. He told my husband he only hires like-minded folks who believe in ethics so I hope his team continues to carry his philosophy. If we ever sell in the future, we will definitely use them as our agents again.

Troy wasn't trying to push homes on us that were above our price range. In fact, he wasn't pushy at all, but he listened to our concerns, got to know us, and gave us very detailed answers to our questions. He knows the market really well. I thought he was generalizing when he said he wanted my husband and I to shop floor plans and locations first and send those listings to him, but we did discover that in the Temecula/Murrieta market, it is very possible to find many homes in the same floor plan. We ended up discovering in that area, that location is everything with traffic, school district, and tax codes and were able to find just the right house with most of what we were looking for. We selected some properties and being that my husband is military and we are stationed in Japan, he was able to go out and videotape the properties for us while giving his commentary and detailed accounts of what we were looking at and his professional opinion in a very timely manner.

Troy was very busy, so he did have to hand us off to his buyer's agent recently which made us nervous, at first, but his buyer's agent, Marta, is phenomenal. We have been in great hands. My husband flew back and was able to go look at houses with Marta and he had nothing but great things to say about her. She is very personable, friendly, kind, and has a great sense of humor. I just love her from my dealings with her and from everything my husband has said getting to meet her in person.

Troy seems to take pride in being a technologically advanced agent so I highly recommend his team if you are military stationed in a distant location (like us) or a long distance buyer. His team will do all they can to bring your dealings face-to-face and we've been able to talk to him via video chat, etc. Troy and Marta now feel more like friends than agents (and I still haven't met them in person!) and we were very lucky to come across them on a whim and maybe it sounds corny, but we'll miss dealing with them. We could not be more happy with our selection of realtor and will be closing very soon. Troy also does a lot of work with short sales, so I highly recommend him to anyone facing the stress of difficult financial times and hard choices that hit the area really hard. His passion seems to be not only helping others buy/sell, but also trying to empathize and genuinely helping those trying to short sell their home. This review is so glowing it probably sounds fake, but it's the 100% truth, I did not know Troy or his team before, nobody asked me to write a review, but if someone gives me business with ethics and integrity - which sadly seems rare these days, I will not hesitate to praise their values and I encourage others to do the same when they come across honest and personable people in the business.
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Response from Troy on 11/11/2011
Thank you so much for your kind words. I can't tell you enough how much my team and I appreciate the opportunity to be of service to you. We thank you from the bottom or our heart for your trust and dedication to us. Kindest Regards, Troy Sage

 

- Highly likely to recommend
11/04/2013 - melodyfreespirit27
Sold a Single Family home in 2013 for approximately $400K in Temecula, CA.
The following review is not a sales pitch for Troy Sage and the TSS Realty Group. It is a genuine reflection of our exceptional experience we had with this real estate company and our desire to commend Troy for the extraordinary, above and beyond service he provided us in our search for our home.

Our search, prior to meeting Troy, had left us hopeless, defeated and desperate. We'd been living in a hotel for several months and was fed up with the non-caring attitudes and lack of customer service we'd received from other agents we had encountered. We were in search of a dream home not simply a house. We had very specific needs and wants and had no success in finding what we were in search of and quite tired of our requests being met with an attitude of "not possible. Much to our amazement all that changed the day we met Troy Sage. Our experience with him was real and truthful and far more than we ever expected.

Troy Sage was for us a knight in shining armor! We had spent several exhausting months working with other agents in search of a new home with no success in finding the "right" fit, due in part, to our unusual requests and very specific needs as well as agents caring more about securing a sale than actively listening to our personal needs and wants.

With Troy this wasn't the case! From the first call to the closing of not just a house but our dream home he delivered whatever was needed when it was needed. He truly is a master of his craft. We were absolutely blown away by his expertise, old fashion values and customer service not to mention his very congenial and consistently positive demeanor despite our many needs and demands. Troy never once demonstrated annoyance or frustration with the high volume of homes we were wanting to see and the numerous contracts that ensued in order to have a chance at a home in the very competitive SoCal real estate market.

More so, we noticed that Troy took mental notes of our likes and dislikes as we toured a home and consistently sent us revised lists of homes that reflected those notes down to very minute details such as an angle of a room. He didn't just generate any list but a list that really reflected our needs. He always, with a capital A, made our needs his priority and gave his best, which in our experience with numerous other real estate agents can't be matched or surpassed, despite the very arduous search.

In terms of his expertise, you will not find a more knowledgeable agent! Troy proactively kept us informed of all the steps in the home purchase on an expedited seller's time line. Furthermore, his knowledge base of the market, the laws, the codes, the HOAs is unsurpassed. He is a unequivocally a master of his craft! He is more than a real estate agent looking to make a sale - he is both a professional and a wonderfully refreshing reminder of days past when people mattered more than money made.

We our truly grateful for having had the pleasure and opportunity to work with Troy Sage and the entire TSS Realty group and would recommend him and the TSS realty Group to any one in search of their dream home. Hats off to you Troy and we humbly thank you for your service and are genuinely grateful for the ease at which you made the experience.

M & C Parke Temecula, CA
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Response from Troy on 11/05/2013
I humbly thank you for such kind words. It has been, and will always be, the goal of TSS Realty Group to provide Honest, Integrity driven, and Unsurpassed Service to all our clients. I thank you for allowing our team to be of service to you.

 

- Highly likely to recommend
10/08/2013 - blaine conrey
Property manage a Single Family home in Temecula, CA.
While my family and I were stationed outside of the Temecula area, Troy did an amazing job of managing our home for us. His high attention to detail and care that he provided for us and our home was second to none. We never had to worry about any problems that might arise because we knew that he would be right on top on them as if the home was his own. Anyone who is considering renting out their home from outside the area would truly benefit from his services.

Not only was he our property management but he is now a close friend.
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Response from Troy

 

- Highly likely to recommend
03/29/2013 - user9516263
Showed home in 2012.
Marta Donovan, Troy Sage and TSS Realty have been very helpful in providing us informatoin and new listings on homes in the Temecula-Menifee area. We plan to purchase a retirement home in this area. TSS and Marta provide us a weekly update on available housing. Additionally Marta has shown us available homes in the area. TSS is very professional and knowledgeable about the real estate market.
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Response from Troy

 

- Highly likely to recommend
03/23/2013 - user2935337
Bought a home in 2009.
I have worked with Troy Sage for several years, both in the purchase of property and in property management. In all areas his knowledge and service have been excellent. Whether you are buying, seling, or managing property, I hightly recommend Troy and his team.
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Response from Troy on 12/28/2013
Thank you so much for the kind words. Our goal is to provide unsurpassed service and educate our clients throughout the buying and selling process. Thank you for allowing my team and I to be of service to you.

 

- Highly likely to recommend
03/22/2013 - user4438446
Sold a Condo home in 2012 in Murrieta, CA.
Troy Sage has a extensive and intimate knowledge of the community and its real estate market. His knowledge and tireless effort on behalf of my family during our home purchasing process in Murrieta made the entire process worry and stress free. I would highly recommend Troy to anyone who needs any real estate needs.
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Response from Troy on 03/27/2013
Thank you so much for the kind review. I look forward to being of service to you and anyone you know.

 

- Highly likely to recommend
03/22/2013 - user80076461
Bought a home in 2008.
Troy helped my husban and I buy a home. He was very helpfull and walked us through everything and was great negotiating. Troy is a pleasure to work with.
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Response from Troy on 03/27/2013
Thank you so much for the kind review. I look forward to being of service to you and anyone you know.

 

- Highly likely to recommend
03/22/2013 - user92091386
Sold a Single Family home in 2012 for approximately $250K in Menifee, CA.
We were faced with a job relocation and needed to sell our home. Since the value has decreased at relentless pace we were forced to either let it go to foreclosure or to short sell the property. After meeting with Troy and his group it was a very easy decision to begin the short sell process. Troy and his team are very professional and knew every step before the bank even asked for the required information. All along the way he never made promises rather he shared the facts and potential scenarios. At the end of the day our short sell was approved and the sale is closed. I could not have imagined that the short sell process was so convoluted and difficult to navigate. We would not have been able to do it on our own and I would not trust anyone else than Troy with our credit.
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Response from Troy on 03/27/2013
Thank you so much for the kind review. I look forward to being of service to you and anyone you know.

 

- Highly likely to recommend
03/21/2013 - user7361908
Sold a home in 2011.
Troy Sage educates each buyer and seller about the current real estate market and helps them navigate nd negotiate the process. While he develops a personal relationship with each buyer and seller he works with, he is always the professional communiator and negotiator aong parties of a trasaction. I was always informed and felt I truly had someone on my side.
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Response from Troy on 03/27/2013
Thank you for the kind review. It's my goal to educate all my clients, thus allowing the client to make the best decision for their needs. I look forward to being of service to you and anyone you know.

 

Contact Troy Sage

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Professional Information
Address:
TSS Realty Group Inc.
32831 Temecula Parkway #A
Temecula, CA  92592
Phone:
(951) 667-7627
Cell:
(951) 638-4341
Fax:
(866) 241-4674Click to view
 
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Websites:
Website
 
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Advice posts:
4
Screen name:
TroySage
Member since:
07/19/2007
Digs: Home Design Ideas
Troy Sage's Video