Simply put, Tyler is amazing. I was a first-time home buyer in an extremely competitive & crazed market where everything was going for minimum 20% over asking and into contract within a week of first being listed (San Francisco, Spring '13). If it hadn't been for Tyler, I probably would've given up or gone crazy. I think the thing that impressed me most was how she maintained a balance between guiding me in the right direction without ever pushing me past my comfort zone.
She is very knowledgeable about the market - always guessed almost exactly what properties were going to ultimately go for - and very helpful in getting me the info I needed to make a decision. Even after a couple offers where I missed out by a small margin (which she had warned me might happen), she never waned in her enthusiasm and support in moving onto the next listing.
I remember when I first met with her she promised me that we would find the perfect home for me at the right price. There were a few dark times where I was starting to doubt that, but she delivered. I couldn't be happier.