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We live in Michigan, so it was with some trepidation that I went with an out-of-state broker for our refinance, but UHL offered a great rate, and everything went perfectly. Chris Ulrich was helpful, responsive (and reassuring), and I couldn't be more happy with the service.
Very forthcoming with information regarding options, explanations, context. Never felt like we were being railroaded. When we ran into a hitch with the assessment, several options were presents. Pleasant helpful staff, especially Chris Ullrich, our lead contact. I would definitely use UHL again.
Working with United Home Loans was a painless experience, particularly with Lee Anne Wright. She was always available to answer questions day or night and was very knowledgeable of the entire process. The entire process was paperless until we signed the final documents at our home, via email and the Internet.
My husband and I had a great experience with Jeff and Heather. We bought our home in April of this year, and the process could not have been easier!
Having found them on the internet, and the fact that they were located out of state, I was very worried about the level of service we could expect. I scoured the internet looking for complaints and found none. We took a chance and are so glad that we did. They offered extremely competetive rates, low fees, and a fast turn around.
We are in the process of financing our new vacation home with Jeff, and again, we could not be more satisfied!
Mike Dulla is helpful, honest, and hardworking. Best mortgage broker I've ever dealt with. I cannot recommend him more highly. We have used him on multiple occasions and I have recommended him to friends - all of whom have been pleased with his performance.
I was skeptcal at first with an out of state lender; but amazed at the service I received from United Home Loans. We Re-Financed a couple of months ago and UHL had the best rate and lower costs than any of our local lenders. Service was great and they scheduled the closing right down the street from my home.
I would highly recommend them and would gladly use them again but can't imagine the rates ever going any lower.
Mike Dulla is a true professional to explore different mortgage options and jointly help us determine the best program that fits our needs / budget. Mike and his team were very responsive working thru all paperwork, and approval process. There was some confusion with documents we received over weekend, and Mike and I spent 20-30 minutes on phone going over them so we had full understanding and to avoid any confusion during closing - this was on a saturday morning!!