Velma is by far the best real estate agent I have ever dealt with. She is enthusiastic, refreshingly honest and has the most diligent work ethic of any agent I have ever seen. From the beginning she was organized and thorough but wasn't pushy. Communicates very well with her customers and even continues to keep me up to date with the market. I really can't think of anything else I would expect out of a real estate agent and feel Velma provides a very honest, customer-first approach that is a rarity in today's real estate market.