I sold my home as a short sale and Vernetta was the best person for the job. She is extremely knowledgable about short sales. My bank (Bank of America) wanted me to sign a promissory note to cover some of the difference, but she was able to negotiate it out of the deal. She is very professional, and thorough and communicates a lot. The process was very emotional for me losing my home, but I think she went beyond her scope making sure I was informed and understood every step of the process. The buyer was even impressed with Vernetta, I think more so than her own agent.